Wingate by Wyndham Memphis East

The room was ok. However short on soap and breakfast was really poor. Pancake machine not working, biscuits, grave and the stuff that was supposed to be sausage was colder then the empty orange juice machine and empty milk pitchers

Both the toilet and vanity sink had water running all night. Breakfast was not impressive as compared to similar hotels in this class.

I have stayed here several times while traveling. The room is always very clean and comfortable. I only stay one night with my Labrador Dog and never had an issue.

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Breakfast sucked. The check in was a hassle, the guy wanted to try and charge me for my service animals.

It was a nice place

Great place to stay

At the entrance there is a sign stating the hotel is 100% smoke-free, yet as soon as I entered there was a strong smell of cigarette and marijuana smoke. My room did not have hand soap. The bottle that was provided was completely empty. Breakfast was a joke. These issues do not meet basic standards for cleanliness and guest experience.

Very good

Room was clean-ish, but the whole place was dark, run-down and grim. Wouldn't stay there again.

Pretty quite

Breakfast was good. Not a walkable area. Hotel clean.

Nice and neat ✨

Expected better! Out of items which were advertised Expected better! Room cleanliness was below standards. Breakfast was not very good and they were out of some items! Appliances were not working !ect

I thought I was going to give this hotel a 4 stsr review until check out day. The room was clean with a comfortable bed, There was a microwave & refrigerator available although I didn't use them. The toilet was a slow flush and had to be flushed more than once. The carpet throughout the hotel was dirty and needed to be shampooed. Breakfast was mediocre. Something seemed missing but I could'nt quite figure it out. Maybe because there was no teabags and apple was the only fruit. I got a customer review form on arrival night which I filled out and offered a late checkout. I filled it out and put that I wanted a late checkout with a time of 12 noon. A little after 11am someone started knocking at the door. I ignored it at first. Then the knocking got louder and someone was trying to come in. So, I told the 2 women the room cleaner and the manager on duty( Noah )that I signed up for 12pm checkout. We repeated the conversation again-manager saying check out was 11 and me saying I had a late checkout of 12pm. Noah then told me to stay there till 12 noon would be $20. I said I wasn't paying $20 so I threw my last items in my purse and left. Now i don't where the breakdown in communication of checkout came from, but it made me take 2 stars off. I really would like to know why. Who offered me the late checkout? Did they not let Wingate know? Or does Wingate not allow late checkouts?

Hotel was clean, staff was helpful. Elevator was very slow, and there was only 1 ice machine on the 1st floor.

The day we had was last minute we actually booked somewhere else and they called two days before the trip so I was very grateful that the hotel we end up getting was available and still within the price range of the first hotel

The property was not ideal. The sink was located outside of our bathroom, which was odd. The water in the shower didn't stay warm very long. The fitness center is a little lacking. Only cardio equipment, very small, and was closed. The breakfast was not very good, but I did think the pancake machine was innovative. It was an okay place. The staff were great, though.

Fast and friendly staff

Breakfast is ok, nothing special.