Holiday Inn Murfreesboro by IHG

The fire alarm has a horn strobe in the bathroom is actually installed improperly. It’s against code. You are only supposed to have a strobe in the bathroom only, not a horn strobe. That’s a major problem in my eyes when showering. It could really hurt someone.

Nice hotel. Clean room with a tasty breakfast, too.

Exceptional

I like nothing about the property. For it to be new, it was dirty, moldy nasty. The staff with customer service zero out of 10 they did not accommodate to anything for these problems and trying to say that there’s nothing wrong with the air condition when I asked and they said they’re remodeling and there’s some changes going on and I don’t see no credit or anything. I don’t like anything about this property. I am most disappointed with is not only the condition of the room, but also how this situation has been handled by management and customer service. The staff acknowledged that there were delays with remodeling and air conditioning updates, but as a paying guest, I had no way of knowing that before my stay. When I book a room, I expect the advertised amenities, including proper air conditioning, to be fully functional. The room was uncomfortable, hot, and humid, and I woke up sweating during the night. The bathroom had an unpleasant odor, and the overall condition of the room did not meet my expectations. Rather than acknowledging my experience and working toward a reasonable resolution, I feel my concerns have been dismissed. I am disappointed in the lack of customer service and the unwillingness to provide a refund, credit, or other accommodation for the issues I experienced. As a guest, I should not be expected to accept problems caused by delayed renovations or maintenance issues that were never disclosed before my stay. The sheets were damped. The bathroom was hot like a sauna. I couldn’t even take a shower.

Quiet and peaceful Everything was great

Perfect for resting! Great for families!

Plenty of restaurants near by.

Exceptional

Clean, breakfast was great! Had to pay extra for breakfast.

The location of where I need to be and the place was very clean Didn't like the the way the shower, the water pressure was weak and the toilet barely flushed and the mini fridge was not that cold. And the pillows was uncomfortable. And the room needs brighter lights.

Didn't like the the way the shower, the water pressure was weak and the toilet barely flushed and the mini fridge was not that cold. And the pillows was uncomfortable. And the room needs brighter lights.

What a journey! Arrived and received the keys around 2pm. Went to our room for a nap when someone walks in with a dog and said this was his room. We receive a call from front desk asking who we are. We get up and pull back covers only to find blood on the sheets then go to check in desk. We were supposed to be on the third floor but was checked in on 2nd floor. For our inconvenience we were given two free dinners at their location. We proceeded to our new room and we arrive the key didn't work. Back down we went. Out to eat lunch came back key didn't work back down we went. We thought we would eat at there restaurant, guess what it was closed for the day so the front desk said we could get a candy bar from the snack area.

Very good

Exceptional

Superb

Everything thing was in walking distance. The friendliness of the staff, and while walking through the hotel, you can smell how well they cleaned it.

Hated the mattress. They were hard and uncomfortable.

My favorite hotel in Murfreesboro! Always clean and everything you need! The staff has always been friendly and professional! Tops! 👍

Breakfast, room, everything was very good…convenient to my conference

Great property! Would recommend and stay again!