Hilton Nashville Green Hills

Rooms were spacious and clean. The staff was indeed helpful and friendly when it came to our needs. Wifi we never connected too, wouldn't know how it work. The breakfast we had to pay for thinking it was free, however it was available for purchase. Be sure to purchase that option if wanted . Overall great stay!

The staff, first and foremost was super friendly and efficient. This property is modern and clean with an attractive lobby. It is well located especially near where I was doing business. I do not have enough status with Hilton so I do not know if they have a morning coffee area setup for high Honors members. I'm not a big fan of in-room coffee makers so had to go to the coffee bar at the entrance to the restaurant to buy overpriced Starbucks brand coffee from the wait staff. That should be a different, more efficient (and free) set up.

we ate out parking was pricey and entrance was not obvious

Nice hotel. Beds were soft but not soft enough. The hotel needs the fountains to refill water bottles. The lighting in the rooms is terrible need more brighter lighting. Staff was friendly. Seemed dead around the area.

Clean and comfortable room

Very good

Staff were very helpful and friendly

Had an issue with dinner - too salty...

Very clean, friendly staff and it was easy to get around

Morning coffee bar was great, room was comfy and clean & the location was perfect. Quiet nights sleep! The carpark next door for my reveal car was easy and convenient. I expected a full proper restaurant so the simple buffet only was a bit of a downer. But to be fair there are brilliant breakfast options very nearby. I will definitely stay again. Thank you. The lack of a proper restaurant. I wanted to use the laundry service but was told housekeeping would not pick it up at my room and I must bring my laundry downstairs. I was also told it may not be finished for same day service even though I had it ready at 6:30am. In the end I decided not to use the service.

Very slow service at front desk and both bars.

Overall, the hotel is a good place to stay. Unfortunately, our room was not cleaned when we arrived. The staff were great to move us to another room, but the bedsheets w

Great service, wonderful staff. Enjoyed the coffee bar, breakfast buffet and the cocktail lounge.

Buffet was not up to expectation; minimal choices of basics like sliced meat or fish or cheeses; poor selection of sides See above

We had a suite and although we had a microwave there was no cutlery or crockery. I thought the suite could have been better equipped. The suite was clean and the bathroom was lovely.

Exceptional

The staff, especially at the front desk, are never there. And there’s no way to get their attention. The rooms are average. They do not replenish anything during your stay. The breakfast is awful. It’s only $22 but still not worth it. The restaurant staff are very unhelpful and unfriendly. They also don’t like to replenish anything. There are lots of hotels close to this one. I am going to stay at one of those next time.

NA

No complaints!

Exceptional