Holiday Inn Express Nashville Airport by IHG

The hotel is convenient. It was not very clean. The parking lot needs security.

Our room was nice; unfortunately there were 2 dogs in the room across the hall from us that barked for 3 hours non stop. Around 9:30 in the evening we asked to be moved to another room, which the staff was happy to do. The staff was polite and professional; it was just just a double whammy with the shuttle being unavailable and with the barking dogs.

The best place to stay when flying out of Nashville

We had a nice stay. Some trouble with the shuttle transfer

At the end of the review, the dates for this link were given as June 1-2. The hotel on this occasion was fine. The room was clean. The staff and services were as helpful as possible for the middle of the night. Check-out was easy. The unsatisfactory element of this stay was transportation. I have walking restrictions, and was using an airport wheelchair. I called 3 times to notify the driver and ask for more information about pick-up as my spouse and I are unfamiliar with the Nashville airport. When the van arrived, a number of people crowded the driver and the luggage door, pushing us back. There was no step-stool for entering nor anything highlighting the van steps. Even though I fell on the steps, I was able to climb into the van with help from another passenger. My husband nearly fell as he was entering because there was no step-stool and no highlighting of the van steps. It would also be welcoming to visitors if we were given first attention and the local residents *riding the van to pick up their cars parked at the hotel* waited back, especially for a person with a disability.

However, on the second stay (this review), when we entered the room, there were bleach fumes strong enough to knock us back. Immediately, we opened the window despite the heat and coming rainstorm. I reported the problem to the reception desk, but it was *more than an hour later* before someone replied by text offering another room. By that time, the open window, wind from the rainstorm, and high AC had almost eradicated the fumes and we elected to remain undesturbed.

I didn’t feel our room was clean and I itched terribly in the sheets on my bed . Also during the night I killed a large spider near the bathroom. Personally, I would never want to stay there again, The staff was very nice, just the maintenance needs to be better.

Shuttle

The breakfast was delicious.

Staff was friendly! Room was good, outlet coming off wall and carpet stains. Bed comfortable. Pool nice only outside. Overall good stay if you have an early flight. Plenty of restaurants nearby

The hotel was fresh smelling, rooms very clean. Staff went above and beyond. Buffet style breakfast and free coffee 24/7!! Will definitely stay again!!

great stay

Parking Lot extremely FULL- likely that some people park & fly

It would be better to emphasize that parking is PAID for the hotel. 11 dollars a day is steep for something that many other hotels in the area include for free.

I could not ask for a better stay. Everyone was great

Nice place but front desk attendant was not the best. Would stay here again though

Decent room. Parking lot full. It worked for one night

Did not stay at the property, arrived and the front desk caused a screaming argument during check out threatening violence and using profanity. There was an issue that could have been easily resolved but the employee was unreasonable and belligerent so we cancelled the stay and moved to a different hotel. Will

Good

Stayed overnight before the flight. The hotel provides shuttle even at night and that’s what we needed. Check in was great- staff was very nice. The shuttle drivers were very nice and helpful. Clean room. Hotel is little older, but taken care of. Would stay again