The Westin Washington National Harbor

Nice property, excellent staff but the facility is showing its age.

Nice experience

Great stay

The room was clean and well-maintained, and the gym was equally tidy and well-kept. The location is excellent and hard to beat. On top of that, the price was very reasonable. We would definitely stay here again and highly recommend it to others.

The hotel was very clean. The valet team was attentive. The front desk staff was informative. The Wi-Fi connectivity was poor, and the food was not cooked well. Overall, I will return to the hotel for a getaway for the location, views, and amenities.

Very good

Poor

The location is perfect. I was extremely tired from a long day but I would have loved to venture out to see more of the property. The only complaint was the lack of toiletries. There was soap and a small bottle of lotion. Other amenities were lacking. Given the quality of the room, I'm willing to accept this as a trade off.

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Location Noisy at night, I could hear things happening in other rooms…

Very clean Everything was great

Everything was amazing! I will definitely be back.

Very good

Close to waterfront

There's always so much to like about any given Westin but the highlights are: - the night time view of the harbor is just stunning - they're added perk packages are good although you'll see below check on the added fees and the times when you can use them - this is any Weston but I love the lavender oil at the bedside and the tranquil designs - Sauciety is also quite good and rather reasonable for a hotel restaurant I liked everything about the location and the hotel. There were a lot of hidden charges that could have been explained up front. It's already expensive to stay in National Harbor so it was surprising to have an extra $25 in fees.

Good

It was a pleasure staying at the Westin everything was great.

The location was perfect and the restaurant was great. N/a

Exceptional

The hotel location is amazing and incredibly convenient. The staff was friendly, welcoming, and accommodating throughout my stay. However, the rooms are in need of updating. The carpet appeared dirty and, in my opinion, should be replaced with flooring throughout the rooms. There was also an unpleasant scent in the room, and I noticed hair on the bathroom shower floor upon arrival that did not belong to me. Overall, the hospitality was appreciated, but improvements to the room condition and cleanliness would greatly enhance the guest experience.