Kixby

Great stay, excellent staff, awesome rooftop. Everything you could possibly want and need very close by. I’ll be starting here anytime I’m in NYC!

Everyone was so friendly and very helpful. The room and rest of the hotel was so nice and clean. A really nice touch was getting water bottles when we checked in and being able to fill them up in the 24-hour convenience room. Awesome! And the location was perfect for getting anywhere quickly.

Clean rooms, staff were helpful and nice, great amenities, and close to subway. Really liked the water filling station and coffee.

Really enjoyed staying here! The staff is super friendly and very helpful and our room was clean and spacious for NYC. The location is very convenient too.

Gorgeous hotel, clean rooms and friendly staff. Highly recommend!

I will definitely return next time I’m in town!

Room was clean. However, the location was much too noisy and congested. Hotel was a bit worn but ok if you want to be close to midtown and not too concerned but being on a very busy street with horns blaring and construction ongoing across the street. Seems to also be a street where police cars in an emergency blare their sirens throughout the night. May not be an issue if you stay in the back of the building.

We stayed for about a week. From location to everything the hotel had to offer it’s perfect for a couple. They provided free water bottles that are refillable. For a hotel room in NY, it’s pretty spacious. They even have a restaurant and rooftop bar that gives the experience a special touch. I would recommend this hotel! Super clean as well.

Lovely stay near Koreatown, convenient to the subway and great central location.

This hotel is in a great location and my room was very nice. I loved the free coffee and the water machine that offered multiple flavors and sparkling/non sparkling options. The staff was also very friendly. My only complaint is the view I had from my room. I understand there weren’t any great views from this hotel based on its location, but mine was really bad as it overlooked an interior courtyard that housed equipment. Also because it’s so close to other sides of the building, there was absolutely no natural light that came into my room which was a shame because it was sunny every day. I would stay at this hotel again if I was in a different room.

Also stayed here 2 years ago but the property looked tired and in need of refurbishment. Staff were excellent and very helpful and it's in an ideal location.

beautiful rooftop view of the empire state building. closer than you would think!

Great Location..!!! Friendly, Genuine,Helpful Staff..!!!

Nice large rooms, all was great except the shower drain was not cleared when we asked them to do so.

Clean-most important, staff was friendly and helpful. Great location. Easy access to subway. We had outside wall room with a lot of street noise and rooftop bar noise. Elevators were sub par. Confusing on how to use. Especially the rooftop bar access. Wait too long for elevator.

Clean, beautiful room. Lovely staff.

Service from the moment we got there was excellent, the rooms were surprisingly larger than what you get these days for a boutique style hotel especially in NY, location was great. While the rooms were comfortable, the bathroom was a little on the tight side.

No coffee twice at 7.30 ish at their drinks station Rooms are very small we had king lux and bed stuck out so we walked into the bed every day several times as it was tight for space The lifts never worked fully. Most of the time only 1 lift out of the two lifts were working and often they were being used by house keeping. Go to room at 4pm one day and housekeeping we’re in at that time so had to wait 20 plus mins to get in room n change when we had reservations that night Raised issues with reception a gentleman called Jay had an answer to everything but no apology just talked over you. Found him to be very rude and disrespectful Smoking is allowed straight outside the door so had to walk through smoke every time going in or out of the hotel Roof top bar was closed twice during stay for private events On the first night we arrival the music was on until 1am which you could hear banging in room 5 floors below I would 100% consider another hotel for the price we paid it was very disappointing

The train is 1/2 a block away and connects to so many parts of the city Rooms looks recently renovated, very clean and plush bedding, AC was very strong, rooftop is a must see and guests have access to it 24/7 Would stay here again in a Manhattan minute!!

Elevator didn't work. Otherwise great!