Holiday Inn Bloomington - Normal by IHG

The phone lines were down, so when I tried to call for service, I ended up having to go down to the lobby to ask how to use the shower. The person at the front desk was very professional and very helpful.

great place to stay

We stopped at this hotel on our way to Des Moines Iowa. It's convenient to the highway, the beds were comfortable, the bathroom was clean and the temperature was good. We checked in late (10 pm) and left early (5 pm) so we didn't get to use a lot of amenities. We were told that the pool wasn't warm -- heater want working (no worries for us) and given keys to the room and instructions on how to find it. Checkout was straightforward. Turned in our keys and we were off. We liked that we didn't have to pay for a breakfast we weren't going to be able to eat because we left so early.

We stayed for a youth softball tournament. We paid a very overpriced rate and were supposed to get free breakfast but were told that we had to pay for it. On day two we were allowed to eat breakfast, but they had only one person working the breakfast shift. They were in charge of both taking orders and cooking the food. Needless to say we didn't get to eat. The pool was not usable and there was black mold all over our ceiling in the bathroom.

AC did not work. Breakfast was a standard hot breakfast but good.

The room was clean.

When making the reservation, I requested a lower level and handicap accessible bathroom. When we checked in, we were placed on the 4th floor with a regular bathroom. The hotel was pretty empty and we were told no other room was available. Also the reservation stated breakfast was included, during check in we were advised there is a restaurant on site, but we would have to pay for breakfast.

Everything was great at the hotel. Pool was just very cold and we were there in the spring.

Very family friendly and clean

Omg love it here will be coming back

Suited us preventing as we were staying route,66. Easy to find and good value for money The public areas were a bit like being in a hangar. High ceiling and so leaving in atmosphere or intimacy

Everything was already closed when I checked in

We stayed at this hotel 6 months ago and at that time the pool heater had stopped working. I booked again because the location is close to my family’s house but again after all this time the pool heater is still Not working. The hotel needs updating and we were hoping for some relaxing poolside. I will be looking for a different hotel the next time we are in town.

Mold in the bathroom on the ceiling, hair in the tub not mine! Air conditioner sounded like being in a car wash all night long. Did get reimbursed but a lot of work on rooms needs to be done.

yes

Small rooms.

Room was ready early so we checked in early. Staff was super nice and stay was enjoyable!

Rooms are small, but clean. We were there two nights and for whatever reason they didn’t clean our room. We had to call three times to get new towels. The pool water and room were freezing. There was ants all over the floor. Shower water takes forever to warm up. Staff wasn’t very helpful they were always on their cell phones at the front desk. However, the property seems newly renovated. Lobby is nice, has a bar area. Location isn’t great, but not bad. Lot of geese and geese poop all over the parking lot. Not the worst stay, but probably wouldn’t stay again.

It wasn’t a bad stay. Property is outdated. The staff are great and the property and rooms was clean. Rooms are small. Close to ISU and ball fields

Very good