Extended Stay America Select Suites - Charleston - North Charleston - I-526

ROACHES ROACHES AND MORE ROACHES. In the cabinets and under the bed.

Very bad experience here. Arrived late at night and tired to have someone who was very nasty come out and say we could not stay there with a trailer. We stated we understood and if they could please point us in the direction of somewhere we may stay since it was 1130 at night and she proceeded to say “that is your problem” very nasty experience.

Worst hotel stay of my life. From the group of men that hang out directly outside the lobby/entrance door in lawn chairs drinking beer, to having to look at 4 different bedrooms just to find a clean one, to the bugs, smell, and how ungodly unclean that place is.

Bad

Passable

Bad

The property wasn’t the problem. I advise against allowing extended stays to be booked through your platform. If someone decides day of to extend their stay they just cancel reservations. So I got to the hotel at 11pm after my flight only to have to find a new hotel.

Poor management. We booked online and once we arrived they were unable to give us the room we PRE BOOKED because they were full. They did not want to refund us right then and there. Horrible. Nothing this place SUCKS!!!

Can't complain about anything. Overall great service.

Exceptional

I would not recommend anybody stay with extended stay ever. I booked a room was confirmed ,received the confirmation .I flew from Boston to South Carolina and when I arrived ,I was informed they had no room for me. The girl behind the desk really did not seem to care and would do nothing to help us as far as checking other properties I don’t know how a hotel can get away with This!!!!

Exceptional

Pleasant

Easy parking. So many things. Bugs in the room, dirty room, smelly room, cold water only, lights not working, the list goes on.

Bad

Bad

I have stayed at many Extended Stays and this was the worst hotel I have ever been to. The only positive part was the front desk lady was very friendly. I was only there for one night and went through 4 rooms to try to get a stayable room. They were extremely dirty, smelled of vomit. I could not take a shower as the tub was filthy. The sink was full of hair as if someone had just shaved their face. Used bars of soap in the shower. When I went to call the front desk the phone had no cord to it. The floors were so dirty you had to keep your shoes on. The worst part was when I went to go to bed, The blankets had what appeared to be blood spots on them. When I went downstairs to try to get a new blanket I was told they didn't have any clean bedding. People were coming in and out all night as if these were rented by the hour. Definitely not a place for families with children.

Nice and clean

They cancelled my booking without as little as an email, phone call, or text then proceeded to be angry with me for being upset. They gave different excuses such as my number, and email weren't listed when I've booked numerous times with expedia and that's never happened. They will take your money first then come and tell you they were overbooked. I had to find a new hotel after driving 5 hours. The customer service reps were terrible as well.

Good