Woodspring Suites Jacksonville Orange Park

Good & quiet location. Rooms were clean & friendly staff.

Neighbors to my room at the hotel were very loud. I could not sleep. Got woken up by yelling and fighting and slamming of the door. Hotel also had a weird smell.

The property, both inside and outside, was very clean.

Poor

Al llegar al hotel no tenían la habitación que había reservado (dos camas queen) y no había ninguna otra disposable! No había ningún numero para comunicarme con Expedia y el hotel dijo que no era con ellos. Expedia me cobro por un servicio Que no me brindo

Staff was rude and ignored...

This is the worse place to stay. There is no staff that works in the office. The night worker was the rudest. You have to use a phone to call for assistance to get checked in. The first fee times I called no one answered then the guy finally answered and was rude and said yo give him 4 minutes while he finished taking his break or whatever he was doing. Then hung up on my face and when I needed to ask him more questions he closed the wall to the office on me.

Exceptional

Nothing at all the young man at the front desk is rude. There is nothing about this hotel that is acceptable. Keep your money and stay somewhere else. Everything from the staffing to the uncleanliness of the room. This is a terrible establishment that should be shut down!

Everything from the staffing to the uncleanliness of the room. This is a terrible establishment that should be shut down!

There was no breakfast. No cooking utensils. Had a nice fridge and stove.

Our experience checking in included a woman having a drug overdose and being given CPR by a staff member. Should have left then! Seems that there are quite a bit of people using this hotel as housing. We had to change rooms 3 times. Our friends had to as well. Thankfully Tasha was amazingly helpful. We had planned to use the kitchen to cook but there was nothing in it. No cookware whatsoever. The AC clicked all night. The water had no pressure. We had a couple of roaches. But we survived! I wouldn't stay there again.

I have stayed at mini woodspring suites hotels and this hotel in Orange Park is very typical of what you will find on their properties. I will say this particular property in Orange Park was better than some I have stayed in but it still had the same old problems. Namely the floors were filthy. I don't think they even mop the floors when they clean the rooms, the outside of the property was very dirty. Cigarettes were everywhere and there were no one picking up any trash. They had one poop stand that was overflowing so I would say a very poor job of upkeep on the outside of the property. The staff was above average so I will give them credit for that but still a long ways to go to make a meaningful experience on an extended stay. I would be careful with this property choice

Terrible place to live for the money I paid do not recommend it at all unless you don’t like this place at all.

The refrigerator didn’t work for the first week and no one offered me any money back the people live on the premises and they are so rude they charged me for towels that I never received and I asked for toilet paper and they acted like it was a pain to get them for me so I just bought my own and you only get one towel per person the bathroom stays locked on the first floor and they let people live there for free and it’s disgusting a man was taking a dump behind the dumpster and there is alligators in there pond back off area be very careful there it’s a very dysfunctional place to stay I paid over 4K and then the young man didn’t know how to do Klarna and said he cannot accept it as a form of payment because they charge 150$ each time you re-check the room out it’s a joke not sure how they won an award bc they don’t deserve it.

I would like to checkout today at a later time but I’m afraid they will threaten me again this place is terrible!!!

The room was ok for the price, very nice staff!!

Bring own toiletries, TP ,Dirty

Only allowed toilet paper 1 per week for each person and not once cleaned room or bedding never swapped in 30 day stay and told that we have to maintain room and do bedding washing our self’s wrong wa to to treat customers

Room wasn’t clean. Couldn’t get any extra towels or wash clothes front desk couldn’t provide any because they said they