Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

I’ve stayed at many Best Western properties. This was probably the worst was old dingy dirty looking nothing worked well and we asked to come in a few minutes early. We were told it was an additional charge. I will never stay on this property again and we have stayed there in the past.

Convenient.

It's very conveniently located.

The staff were friendly and breakfast was a plus. My only complaints are that my bed was not comfortable and bathroom floor looked like it needed a good cleaning. Overall, it was a good 1 night stay.

Exceptional

The location was great. The room was very quiet and comfortable.

Very good

Breakfast good and room very clean

Location Moldy smelling room. Broken exhaust fan in the bathroom. Requested repair of fan, never fixed. Noisy smelly wall air conditioner that never cycled. Empty shampoo containers in shower. Low quality breakfast. Pool closed.

The hotel was conveniently located. The room was clean. It was handy to have a refrigerator and microwave.

Piscina pero todo lo demas bien

This was a last minute booking and I am so glad we chose this hotel. Worth every penny. Breakfast was good could have used a better selection but it was tasty. Would absolutely stay here again!!!

Breakfast was sufficient. Staff there was awesome! Dated hotel

Very good

It smelt like a pack of wolves stayed in the room.i’m not sure if somebody stayed in that room with a bunch of animals before, but it was disgusting.

Exceptional

Only the location. The hotel is currently under renovation. The room we were assigned had very old carpeting that did not look clean. We found an insect on the carpet in the morning, and there was an unpleasant odor in the sleeping area. They left only a tiny bar of soap in the bathroom for two people. The furniture is old and smells foul. The minibar cabinet was completely worn out; that room should not be offered to any guest. In the morning, breakfast is served across the street at a café called "Barcelona." It is an old establishment, and the breakfast was poor; the place looks like something out of the 1970s—everything about it is in very bad taste. I would not stay here again under these conditions, and I do not recommend it. The hotel should not be authorized to receive guests—nor should it charge the rates it does for such poor service—especially while it is undergoing renovations.

Exceptional

Old, dingy snd smells awful

1. Room next to elevator and electrical room, noise was unbearable. 2. Towels appeared dingy. 3. Tub was slippery, almost fell. Also rust in the tub. 4. Floor was not clean. 5. Clerk was uncompromising when asked about a room other than first floor. 6. Breakfast was not accomadating for guest who did not eat pork. 7. Bathtub liner frayed. 8. Very rusty door hinges