Hilton Pensacola Beach

Very clean! There were several times I tried to call the front desk and did not get an answer. I was told I could get a cart to carry my stuff down and when I went to get it they wouldn’t let me have one without a person attached which was annoying. The bellman was extremely rude. I’m still shocked by the rudeness!

Location. Breakfast was good. Needs to be updated. Furniture, showers, outdoor facilities, etc. Curtains were broken, ice machine was broken on our floor. Only had one bellboy to help with luggage and no extra luggage carts to haul your own luggage. Had to ask several times to have my room cleaned.

Exceptional

Location

Did not feel breakfast was worth the price. Hotel was clean and staff friendly.

Checked in late around 9pm and the manager informed the clerk that she upgraded us to a king parlor. Extremely nice to do so but it messed up our bedding arrangements. There were 3 of us the first night with another coming the next night. No one wanted to share a bed with another person! So that’s why I had originally booked the queen suite with the bunk beds. She gave away our room but was able to accommodate us the first night with all separate beds. She went above our expectations and gave us a full 2 bedroom 2 bath full kitchen awesome suite the rest of our stay. I think this was the best room in the hotel. Also comped our breakfast for 4 the whole stay. She was truly sorry for the inconvenience of us having to move rooms but I don’t know any other hotel management that would have done this much to compensate. Minor inconvenience but huge impression of this hotel management. Thanks. Will return again just because of your hospitality.

Dato, aunque habia mucha alga, todo lo demás estuvo genial, recomiendo el hotel 10/10 y sus margaritas ufff riquísimas, todos muy amables y atentos

It's a nice place to stay but the pools need work. They have nice pools but they do not look clean. They both look really cloudy and could be improved.

The location, the breakfast, and the employees were wonderful. Also the food at the bar outside was good the drinks were good as well.My kids loved the kid activities it was multiple things going on for them daily. I also loved they had Starbucks in the lobby! The hotel needs some serious upgrades, the air conditioning didn't work in our room and had to be replaced we weren't able to go in our room most of the day, they finally replaced it. The pools weren't clean there was only 1 hot tub and the kids were in it because the pool was so cold, the hot tub was like warm. The chemicals weren't balanced in the pools lots of things floating in it. We got a pass to go next door to the holiday inn resort the amenities were very clean.

Very good

Everything was wonderful

Clean beautiful property. Walking distance to good restaurants.

Super fun with easy access to pool and beach and food onsite

Exceptional

great place we love it .

Towels were never fresh, they were always sour or smelled like smoke

Location High prices

Very good

We had a great time at the Hilton Pensacola beach! The hotel was a little dated but we loved the balcony and the room was spacious(floors were a bit dirty) ice maker didn't work on our floor but no big deal, staff was nice and had ample parking! Close to all the good restaurants and shopping! Over all it was a nice stay

We had a great stay, room was large and clean. Amazing large patio, beautiful views. Perfect location 👌