Extended Stay America Select Suites - Pensacola - Northwest

Everything was good, peaceful, clean! I enjoyed my stay, their wasn't anything I did not like.

First of all when we got there to check in nobody was at the front desk We had to stand there and wait 15 to 20 minutes for somebody to come down You had to use this telephone to let somebody know that you're there in the lobby The hotel smelt terrible the floors were filthy when we go into our room the microwave was all rusted out inside I have pictures on my phone to prove all this also there was a cockroach coming from sink.

Good

A little rundown (trim missing, toilet paper holder broken). Noticeable moldy odor in hallway and room.

The first room, the key would not come unlock the door have to drive 30 minutes the second row the key did work, but I had to go outside and get something out of a vehicle he came back and the key didn’t I had to go get help away from someone for 30 minutes you’ll be back into the room. The TV did not work.

Very good

OUTSIDE NEEDS CLEANING THRASH EVERYWHERE IN PARKING LOT

Superb

THE WHOLE ROOM WAS VERY CLEAN STAFF WAS VERY NICE I ENJOYED MY STAY AN END UP BOOKING TWO ROOMS FOR THIS WEEK AS WELL

Nothing Staff was rude. Rooms were filthy.

Staff was rude. Rooms were filthy.

nice

Yes

Bad

Property on bad conditions

Superb

Everything was great. I loved that everything was clear and understandable.

That had to put a work order in to have the stove top checked because it wasn't working and eventually figured out what was wrong with it and corrected it.

Nice stay, forget the lady's name at check in, but she was very helpful and accommodating. That had to put a work order in to have the stove top checked because it wasn't working and eventually figured out what was wrong with it and corrected it.

Good