Hilton Phoenix Resort at the Peak

Clean well-appointed rooms, comfortable beds, nice bathroom. Lazy river and pools are really fun! Mini golf is just so-so, but another activity to pass the time, and nice views from the course. Great for kids and families, but fun for adults too.

Todo está muy bonito y limpio

clean room, staff amazing, pool was so fun and clean!

Nothing No warning of construction and they advertise pools but it was just a hot turf patch they are do renovation but not fixing the problems all the doors were hard to open and the elevator made so much noise and was extremely hot and stopped on us at one point and lack of amenities and real resort options

Pool and lazy river No restaurant available

Everything was great but construction and limited parking.

Loved the River Ranch. Rooms are great too

Room was dirty, Ac went out twice, I got a smaller room than I booked and paid for. Half the hotel is under construction.very loud

Microwave and cheaper prices for the low budgets of family for drinks and food. Plus the websites say there was hot tub which there wasn't basketball and tennis which there wasn't and no gym either there was mini golf only The hotel location and the ease of the Waterpark daily and friendly check in and staff

Very good family visit place. Waterpark and rooms felt exceptional value for the rate I paid.

Pool was dirty

Lazy river and slide were my granddaughters favorites. Property under construction and no sit down restaurant

Dirty rugs in room and large opening under front door

Check in is at 4pm! so you get to the pool at 430 but the kitchen closed at 4 at the pool, the bar closed at 5 at the pool, the slide in the pool shut down at 5 and the entire pool section closed at 7pm!! I went there with my two grandsons for the " WATER PARK" amenities but got very little use out of it. Following day you need to be checked out by 11 but the pool does not open unit 9am. I feel ripped off. There is no continetal breakfast. You pay for everything. The hotel has major construction going on but the current building is dated and felt like an old building. Certainly did not get my money's worth. This is my 2nd review online, in my LIFE. I don't review because it's just a waste of my time. Nothing changes and like this review, sounds like disfuntional b**** but what other choice do I have?

The bar in the hotel could be a little nicer the staff, they were very rude and it took 45 minutes for them to even assist us or ask what we wanted to eat, so we told them nevermind and went to RTO Sullivans across the street. Wyatt who worked there was rude and the girls that were bartenders were not nice either. The guy was very nice

Pleasant

The outdoor pool you had to walk 3-4min from our room. There was no continental breakfast or complimentary coffee. Room was good the bed was not comfortable especially the pillows.

Nice resort, central area, except they close the lazy river and pool area to early. Staff was very friendly and helpful.

The building is old and in need of a lot of updating. The A/C didn’t function for four of the five days we were there, someone came twice to work on it but it never worked at full capacity, like the temp stayed at 82*. The door to the room was especially problematic. It was extremely hard to open and it closed with a very dangerous speed as there was no hydraulic function on it. In fact, I lost a shoe when it closed so quickly behind me that I didn’t even have time to get my foot clear and it literally ripped my sandal off my foot. The pool/water park was fun, but not kept up very well either, chunks of concrete missing around the edges of the pool, lots of trash was scattered, especially on the lazy river banks. Just an overall ick feeling in the water too, lots of debris in it. Ordered 3 drinks at the pool and the total was $84! Two drinks were ordered as doubles, and they literally charged us for the drink twice, not just an up charge for more liquor, they should have advised us to just take two separate drinks for that price. No, they didn’t not show us the charges as it was just charged to our room. The staff was understanding of my complaints and did make some adjustments for me so that was greatly appreciated.

Enjoyed the stay. Clean with great amenities.