Sheraton Phoenix Downtown

Good place friendly and I'll stay there again it's definitely very nice

Amazing

Clean room and scenic views.

It should be included with the payment of the hotel room 2.) Pay for the wifi? It doesn't make any sense

Was very clean, beautiful and comfortable! Also was within walking distance to Chase Field. N/A

We liked the swimming pool. My conference was literally across street from parking lot of hotel. Only 1 wobbly chair to round table to sit on. Rm 734 I had asked for a room with a view however after checking in, I had the view of the building next door. Rm 734 Room to small. Beds were double beds and I asked for Queen. Too small .

Not much to say but excellent service and environment

Great stay for solo trips

What we expected. The food at the cafe was very good.

From the first greeting the staff was incredible. They made us feel very welcome The bar and restaurant are terrific with a wonderful atmosphere The pool is as good as it gets along with the fitness area. Heather, the pool bartender was friendly, welcoming, and fun. She genuinely was hospitable and helpful to everyone. This is the second time we have stayed at the Sheraton Downtown , and we will continue coming back. We absolutely will recommend the Sheraton to all our friends and family.

it is perfectly located in downtown, near convention center, an open and modern lobby. i loved the super angular view from 27th floor, beds are very comfortable AC a little noisy

Right opposite ISEF location , fantastic bedsheets , good suite rooms , managers on duty from Michele to Melanie were all absolutely fantastic Breakfast was blah see a pic of egg they made for me , staff Bri at time of check in was not nice

Accommodating

It started bad, there was wrong information on their website stating check-in ended at midnight, and my flight was delayed with me not arriving until after. Even with me calling multiple times, no one would answer the phone. I eventually just showed up and they allowed me to check in. Parking is $44 a day, and you have to verbally tell them that you're not having a car or they will charge you daily. Which doesn't make sense, because when my girlfriend showed up and parked, she pulled the slip from the parking kiosk. I scanned it and it charged me $44 (though I didn't read it and it says you can take it to the front desk to get it validated since they're charging you already), but when she pulled out, it STILL charged her another $13 to leave even though it was already paid for. The second night I didn't pay the $44 and it charged her $18 to leave. Almost as if you don't need to be charged $44 ENTIRELY. The pool is going to be jam packed with people, so get there early or you wont have a chair, I'm talking about 10am early (who the hell goes to the pool that early is BEYOND me). House keeping skipped my room EVERY DAY, the first two nights I had to call down to the front desk to get them to come up and clean my room, to where the third night I just said forget it and left it the way it was. Besides those little gripes, it was an awesome stay. The rooms and hotels are cleaned, the food was good (even though there weren't many options) and the staff is mostly helpful. 8/10 stay

Nice, clean, area around hotel was nice

Was nice and the city veiw was even better.. Definitely sleeping here again

Great stay

Exceptional

Our room was good. The pool area was a mess and there was no staff there cleaning up. It was around dinner time so I thought a bartender should have at least been there,

comfortable