Candlewood Suites Dallas Plano East Richardson by IHG
About Candlewood Suites Dallas Plano East Richardson by IHG
Located 2.4 miles from Historic Downtown Plano, Candlewood Suites Plano East by IHG offers 2-star accommodations in Plano and has a fitness center, a shared lounge and a terrace. Located around 14 miles from Mockingbird Station, the hotel with free WiFi is also 15 miles away from Preston Center. The hotel features family rooms. The hotel will provide guests with air-conditioned rooms with a fridge, a dishwasher, a coffee machine, a bath, free toiletries, a flat-screen TV with cable channels and DVD player. Rooms are complete with a private bathroom equipped with a hairdryer, while certain accommodations at Candlewood Suites Plano East by IHG also feature a seating area. The rooms have a desk. The accommodation has a grill. Guests can use the business center or relax in the snack bar. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Southern Methodist University is 15 miles from Candlewood Suites Plano East by IHG, while Meadows Museum is 15 miles from the property. Dallas Love Field Airport is 17 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
The property was clean. The staff was nice. However, the heat didn’t work well when we tried to take some of the chill out of the room. Also, our refrigerator ice maker didn’t work and the hotel didn’t have an ice maker outside of the rooms.
-
Property was in a fairly good area. There was a loud smell within the suite that remained throughout my entire stay. Not only did I smell it , a few of my classmates experienced the distinct Oder as well.
-
Exceptional
-
Nothing Nothing
-
The room was big and nice. Everything worked. The kitchen floor had some wear and tear that will need to be addressed soon, but it did not impact us. I would have liked a dish sponge and some dish soap so I could clean a bowl without having to run the dishwasher (dishwasher detergent was provided). The staff was great. The surrounding area was very noisy and had a lot of trash laying around and many people did not pick up after their dogs, but these things are mostly out of the hotel's control so I don't fault them for it.
-
Good
-
Exceptional
-
Check-In was okay get to the room microwave didn't work they said it wouldn't be able to be fixed till Monday I got on stairs I called the front desk he told me to hold on 5 minutes she'll call me back I waited 20 minutes she didn't call back. She was extremely rude when I brought up microwave again and never offered to switch rooms the bathtub had mold in it it was very nasty looking would not recommend this place to my friends I would think the management needs to change approach on who they hire as far as hospitality goes. In the past they have been okay but nowadays I would not come back to this place ever again.
-
Great location. Very clean. The sketchy people staying and the carpet that was frayed made it 4 stars. But over all it was a good stay.
-
Ladies at the front desk were extremely helpful and very nice.
-
The front desk lady Super dirty. The tables were sticky and visibly dirty and the floor was greasy.
-
Would stay again
-
I did not stay there. I had to walk across the parking lot to another hotel. I waited for over 30 minutes in the lobby. I hollered for someone called the front desk multiple times. No one would come check me in. When I called later that night someone picked up and I told him I wanted to cancel my room and she started to argue with me. I told her I called and no one answered and she said yes, she did. I know for a fact she didn’t because I was in the lobby. Awful hotel I will never go there again.
-
Shower had no pressure
-
Great Staff
-
No room cleaning on time
-
There was so much room deodorizer sprayed through the lobby and hallways we could taste it! It was horrible. We hurried as fast as we could to get to the stairs b/c there was no smell in the staircase - we were on the 5th floor. The queen size bed was terrible; it was depressed in the center and we had to climb out of the center to get out of the bed. The kitchenette with the stovetop was the only good thing about that place.
-
parking was good and the ammenities were good.......staff at checking and check out seemed more interested in talking on the phone
-
Nice and quite. Peaceful. Safe.
-
Horrible service!!
