Home2 Suites by Hilton Raleigh West Lenovo Center

Nice location, easy access to highway. 1) The WiFi didn’t work from our room, only in the lobby. This was quite inconvenient; especially as we were in the middle of an internet search. 2) The pool was closed, and the worker outside there was quite rude about it. He didn’t explain why. So When I asked at the desk why the pool was closed, she said that we “should have called ahead when we booked the room to see if it was open”. …Really? As the pool was still “closed for the season” in June, why is it not listed that way on the website?

King suite was spacious and the bed was comfortable! Staff was friendly and helpful.

Exceptional

Staff was very helpful and very clean Nothing

Convenient location, clean room, manager special Would have liked to be first floor due to handicapped

Great spot! Super friendly at the front desk, clean rooms, and a quiet night's sleep even with our room facing the road. Pretty new property and very clean. Solid location if you're going to the Lenovo center and Cary is just a short drive away with tons of food options.

Nothing

Everything Nothing

Exceptional

I loved it! Relaxing, spacious and continental breakfast was top notch! For hotel breakfast it was great! Everything was perfect!

Exceptional

Clean, good location, comfortable bed Shower setting stuff in the strongest position and couldn’t be adjusted

Great location! Raleigh is a beautiful city with so much to do!

Only slight downside is train track on rear of property (train noise at 6:30 AM), other side busy highway.

Exceptional

Clean location and good central location to restaurants and gas station

We were in and out within 24 hours but the stay was great

Loved the new hotel!

Not much, but since we couldn't get our room canceled. They said they would do it, but booking.com. Wouldn't do it and then booking.com. Said that the hotel wouldn't cancel it. So someone was lying to me and I didn't like that, but it was an overnight trip. So it worked out okay.I would never purposely stay there again.Nor use booking dot com if I can help it in any way, i couldn't help an act of God in that. It snowed 12 inches in North Carolina that it usually doesn't snow anything in February. And I didn't get the information and time from the school that the meat had been switched to the following weekend and no one would even just switch the dates for me. And I couldn't talk to a real life person. I'm booking.com, so sad. Not impressed at all.

The friendly staff, and the location was good The noise while mild was noticeable