InTown Suites Extended Stay Raleigh NC - Capital Blvd

The worst experience ever,rude and wakes you up for nothing every morning,I had 4days left to stay and I just left. F that place and those women

I had to wait outside for 3 hours to be able to get in my room (which the door was locked.) I had to contact housekeeping several times in order for them to sorta properly clean my room upon arrival. Maintenance had to be called multiple time for the person to fix several problems in my room. Corporate came for an inspection and corporate ultimately got me another room that was suitable for me to stay in and then the manager decided to charge for the room that corporate ultimately put me in. Not I am paying more than what I did upon arrival because I was put in a “premium” room which is called premium only because it was renovated. I give this property a review of 2 stars out of 5 because of what I had to go through. Subpar conditions at this place.

I like everything but the manager. She was rued when I had questions about the best way to pay by the week or by weekly. Just did not seem interested in helping me at all. It was not just one day, I had multiple interactions with her.

Run this place is ran down

THEY TOLD ME I HAD TO GET MY OWN TISSUE. THEY ALSO HAVE ROACHES AND BED BUGS. I HAVE A PIC OF THE BED BUG BUT NOT THE ROACHES THIS IS THE SECOND HOTEL THAT I MADE A PROMISE TO MYSELF I WILL ONLY GO IF I REALLY NEED TO STAY. NOT GOOD AT ALL!!!!

Our room was dirty our stove went out and wasn’t fixed never got clean sheets from staff never notified us of checkout

The actual hotel did not match the website listing AT ALL! There were no suites, no kitchen, and the room they tried to give us was filthy! I didn't even walk all the way through the door before turning around and leaving. No bed linens, mattress pulled off the bed with a huge black stain, dirty Q-tips on the floor. Outside there were groups of people actively smoking weed at 2 pm in plain view of the office. We did not stay.

The hotel wasn't even close to what they advertise. Broken doors, bad AC, stains on the walls, bugs. I would like to get a refund...

If I could give this place negative stars I would I got there after the office had closed, and called the after hours number, and was told there was nothing they could do until the lobby opens again, on Monday. Since this was Saturday night, I left and never stayed there. They charged me for a night anyway

Clean room nice staff good neighbors good for a long term stay

I had to find another hotel. They didn’t hava any rooms available

ROOM WAS NEW, STAFF NO GOOD LONGER WAITS FOR EVERYTHING

When I showed up, they said all the rooms were full and I could not check in. I had to find another hotel to stay at for the night. And they charged me for a security deposit, when I never even checked in.

Great stay

Roaches crawling everywhere including walls

They were renovating, and told me as I get there, but not before then, that they had no rooms, and then would not let me cancel as it was now too late. They to one days money, and I did not get that back

I was denied a room because their cleaning staff did not show up that day. I ended up at a different hotel.

They took my money. No refund it to me

Wonderful

I don't care for the bugs, the linkie pipes pr that the walls are so thin. Other than that it doable.