Extended Stay America Suites Reno South Meadows

This extended stay hotel location was very good. The only concept that I did not understand was that I had to “check out“ dishes, cups, utensils, etc. if I wanted to use the kitchen facilities in the room. The room was very clean; it was very comfortable; and it’s served its purpose… Which was to have a comfortable place to sleep at the end of the day. The staff was very helpful. I had trouble with the Wi-Fi, but discovered it was my phone and not the Wi-Fi system. The only problem that I came across that could not be fixed by the staff was that when I came down at 7 o’clock to the grab and go breakfast, most of the grab and go was gone. And that makes total sense because there were a lot of male residence who appeared to be construction workers or truckers or hard labor workers who were probably very hungry. So the only suggestion I have would be to have more coffee and more grab and go muffins and granola bars added to the grab and go breakfast bar. Overall, I would definitely use this location again.

Friendly staff

The staffs was excellent and friendly.

this is first time i am reviewing on something or someone. staff behaviour and response is bad. Manager is not friendly at all, she is very bad manners to me.

Good but expensive due to memorial day weekend

No hair dryer. You have to ask for kitchen tools. Shower was in need of repair. Bare minimum hotel, fine for overnight stop.

Parking was crowded with some unregistered visitors

Location was okay. The "breakfast" wasn't much- just some granola bars and oatmeal packets. Staff wasn't very helpful- when calling the hotel before arriving I was put on hold for a long time. When arriving I ended up talking with multiple staff none of which could answer my question and honestly most were not very friendly either. For the price it was a very disappointing stay.

rooms not swept, pills on ground & under bed room 314 air conditioning doesn’t work key malfunctioning multiple times in a day for room 314 and 235.

The stove did not heat well

Horrible

My room could use a refresh/update Had older furniture, cavities out dated Needs a tech update, no USB outlets. Surprised a hotel in a professional commercial area has not had a technology update.

Breakfast not good. Location OJK

The facility primarily catered to families down on their luck who had vouchers of some kind, to get out of the weather a do their laundry. The laundry (only one) was on the ground floor, backed up with waiting mothers and kids the entire time I was there. There was no pool or fitness center. The hallways were filled with screeching kids running up and down.

Restroom was clean except for the hair on shower walls, side of the tub, and sink.. windows had cracks in them. The bed was horrible at best. Felt like sleeping on a old sofa pull out bed.

This hotel was basic and ok. Nothing fancy by any means. Old and dated but the room seemed to be clean.

Parking safe. Food items where not as expected . Maybe add bananas

Location Not enough staff. No kitchen ware in room as listed on site. When I requested some silverware, I was told it would take an hour to clean two forks! He was the only one on staff for the whole hotel at 6:30 at night. Worst breakfast ever too!

Nobody available at front desk dor check in. Out if coffee pots and toadters for kitchen, no breakfast as advertised and no ice machine. I won't be back!

Was a nice stay. Clean, comfortable.