The Singer Oceanfront Resort, Curio Collection by Hilton

The amenities make it so much better! Simply amazing

Perfect anniversary getaway. We will be doing this annually from now on.

It was directly on the beach The woman at the counter( large African American woman) was extremely rude when going to check in at 1pm. I ended up calling to speak to Ruben and being told to go back to check in 10 minutes later.

Pretty spot & well kept and clean. Pool/beach staff was very nice and accommodating. Front desk people were a little rude

The staff was wonderful. Anibal the bartender was exceptionally courteous and great with sisters and I.

We enjoyed the view from our room. Overall experience was good, but price was a little high.

All the staff was very friendly, tha facilities was wonderfull What I did not like, was to pay car parking, that is no fare, Is a resort, the parking must be covered by the resort, it is a convenience, that the guest should not have to pay for it

The cleanliness of the room could have been better. There were some stains on our bedding as well as on the shower curtain, and the electrical outlet in the bathroom was extremely dirty with dust buildup. Everything else was good. The menu was also quite unusual. The selection was limited and, to be honest, the food was not very tasty. Our server on the first day was very disappointing. He did not bring utensils, and we had to ask twice. Part of our order was never delivered. At the same time, a 20% gratuity was automatically included in every bill. The pool and beach areas were clean, well maintained, and very enjoyable. We have no complaints about those facilities.

Regarding the algae, I was at the resort for 8-days and the algae buildup on the beach was never managed. Additionally, there was a significant amount of trash (like bottle caps) in the sand. It's clear the hotel doesn't care about the health of the beach and makes no attempt to maintain it (for the patrons of the hotel and for the betterment of the environment). Third negative - I changed my room from ocean view to standard the last night we were there (2 different bookings) so we didn't have to change rooms our last night. When I asked if I would receive compensation for downgrading the room, that was rudely refused by the front desk staff and no reason was provided. Rooms very clean, no issues inside the hotel. The hotel should reflect on this feedback and put more effort into providing the experience expected for a beach front resort. Tons of potential being wasted!

It is OK. My biggest disappointment was the cleaning of the hallways lobby and the room. Not up to the standard.

Friendly staff, comfortable bed, beautiful property and a perfect beach getaway.

There should be a beach cleanup crew that the hotel hires for the seaweed. No excuse why someone should pay so much to stay there and not be able to go to the beach cause of the seaweed.

Cl

Wouldn't stay here again.

The only drawbacks were, we paid for parking as separate from the hotel, check in took over an hour and as travellers who was up since 4:00am, that’s quite a wait as we were very tired. Lastly, there was tons of seaweeds which was a tad disappointing, maybe it’s the time of year?

Enjoyed our third time at this property

It was great

The front desk staff weren't very friendly—actually, a bit rude—but the valet parking attendants were very pleasant. The gentleman who helped us at the beach was also very nice; he’s been working there for five years and always takes care of us,,I am not happy. We go every year, and I always request and pay for an ocean view; however, the room I was given faced the side of the other building—that wasn't what I paid for. I didn't go down to complain because it was only for one night.

(who came back after being off) . My apologies for not getting names; but I was very satisfied that they did all that was necessary and could be done under the circumstances. We were moved to a different room for the night. At checkout I was informed that they comp’d the room, that made my bride feel better and me a happier guest. Thank you and we’ll see you again soon.

Good for business, not a destination