Holiday Inn Express Hotel & Suites Rockford-Loves Park by IHG

We enjoyed our stay. We were there for a baseball tournament for the weekend. Everything went well and we were close to the baseball fields. The area has everything you need.

Nice clean and comfortable hotel. It is also quiet despite being close to highway. Breakfast is also ok, I suppose if you stay more than 2 nights, the breakfast probably could use a bit variety. But it is good for us since we stayed 2 nights. Location feels very safe and convenient. Staff is nice. Room is a great size also. There is some noise from floor above, I suppose that maybe hard to avoid unless you are on top floor.

Both elevators were down. Felt like they were doing a full remodel. Staff wasn't helpful at all. Staff was using luggage carts to work instead of letting guests use them. Wouldn't offer a late checkout because "I'm stressed out" said front desk

I was staying there because my nephew was in critical condition at the ICU in the hospital down the street. I left after one night for another hotel. However, I had paid for several nights at this hotel. Orbitz personnel tried to contact the hotel to get the other nights refunded because I had checked out. Hotel management refused to answer their calls. They kept my money.

Tv didn’t work and the beds weren’t made properly and the bathroom sink was stopped up. It just was full of water and I couldn’t get it to drain down so the room was terrible and I had to pay almost $200 a night to stay in a room that the TV won’t even work

Exceptional

Awesome breakfast, very convenient location.

This was the only hotel I have stayed at that had gluten free bread available for breakfast. Kudos to you!

Breakfast was awesome good variety Another coffee machine would have been nice sometimes a crowd waiting 10 minutes just for a cup of Java

Clean, friendly, no issues whatsoever. Would stay again!

Main down fall was the elevators were both out of service. Shower was small but liked that it had a detachable shower head. Pool was okay for a quick swim for the littles with us.

Nice rooms, very clean. The breakfast was above average! The coffee machine is a little slow, but worth it! The coffee beans are ground and brewed for each cup. Takes a little over one minute, and there are two machines so there can be a line. Very fresh and delicious!

Very good

Excellent service and very clean. Great location to Sportscore 2 and plenty of restaurants/grocery around for team meals.

I reserved a king-size suite on booking.com. However, the hotel said they didn't have such a room; instead, they offered a king-bed standard room. The hotel staff believed that booking.com showed incorrect information. I had no clue which party was saying correct things, but I already paid for the king-size suite on booking.com.

Super close to the Mercyhealth sports complex Elevators and coffee machine were slow

The breakfast was good and the location was close to the place I planed to go. I reserved a king-size suite on booking.com. However, the hotel said they didn't have such a room; instead, they offered a king-bed standard room. The hotel staff believed that booking.com showed incorrect information. I had no clue which party was saying correct things, but I already paid for the king-size suite on booking.com.

Nice clean room.

Great experience and room, just disappointed there was no hot tub

Exceptional