Sonesta Chicago O'Hare Airport Rosemont

Restaurant too exxpensive

We’ve stayed here 2 times now. The rooms are clean and spacious. The hotel is quiet. It’s nice to have the restaurant right on site. We didn’t use the park n fly option this time, but it was very efficient and affordable when we used it during our last stay.

Be weary of hidden fees/ charges! Room is fine, property does feel a bit dated.

Was clean great location to surrounding areas.

Rooms are outdated and smelled like smoke. Charged me $56 and could not tell me why. Still no refund, receipt or explanation.

The staff was polite and helpful. The bed was actually comfortable and the air conditioning worked well. It was quiet. The facilities were run-down, outdated and felt dirty. The carpet was stained, and it didn't look or smell very clean. The pillows were lumpy. We ate at the restaurant downstairs, which was also dirty - floor and tables were sticky. We ordered the salad, which was decent but the Italian meatballs were awful. The waitress was sympathetic and took them off our bill. Honestly, we were so tired from travel, we made it all work, but we were very disappointed.

airport access cleanliness of room. shower didn't drain.

Front desk staff were helpful and courtesy.

Exceptional

Superb

Spacious Room (wheelchair accessible), Clean, Comfortable Bed. Having a Continental Breakfast included.

Convenient to OHare helpful staff. Great accommodations

Good hotel clean

Location and shuttle Price

The staff were amazing. Quite expensive for the hotel quality.

Exceptional

The accommodations are good. And the free shuttle to the airport provides direct access to the train going to Downtown.

Exceptional

The hotel is outdated and far too expensive for what it has to offer

Overall, a good experience except for the added fees no one tells you about. Arrived an hour early and they asked for $30 early check in. We declined and went out to eat instead. Also, paid $125 for hotel fees though i had prepaid my stay online.