Comfort Suites San Antonio Airport North

I like that the check-in was fast. The room was big and comfortable. I did not get to go taste breakfast.

Google maps showed the address as an abandoned building, No big deal, Google was probably out dated, but when I arrived, the hotel was set against an abandoned office building complex, and there was only 4 cars in the hotel parking lot. It felt strange walking in because it looked like no one was in the building. The hotel lobby looked like it may have had recent updates, but everywhere else was worn, old & dirty. The elevator was in a tiny room & felt like a service elevator. The carpet in the halls was very worn & looked dirty. My room had not been vacuumed because there was debris on the floor & couch, and around the head of the bed and furniture edges was filthy. Behind the widow curtain was a bowl of dry Fruit Loops cereal, the ice bucket had a Ziploc bag full of water left in it, & the refrigerator had something spilled in the bottom. The shower walls did not appear clean & mildew was starting at the top of the wall near the ceiling. The bath fixtures were corroded with poor water pressure coming from the shower head. Breakfast was sparse & the food was barely edible. I had booked the room for two nights, but did not stay the 2nd night because it everything felt gross. I could have asked for another room, or complained, but given the state of the other areas of the hotel, I didn’t think I would find it satisfactory. I instead, cut my stay short & left. Overall, it was a very terrible experience. (see attached photos)

The location was perfect for our plans in San Antonio. Breakfast was good. We stayed there Friday-Sunday and our room wasn’t cleaned. They didn’t bring clean towels either.

Location was good for our needs property is older entire 1st floor closed for ? Reasons we stayed 7 days had maid service one day only because I caught one in the hallway took out our own trash twice, had to get towels ourselves once breakfast was minimalistic ran out of tp last day, pool was dirty first few days and stairwells emergency exit at our end of hallway was blocked off

Parking was easy and secure, room was spacious, ac was cold, the bed was comfy, amd i was close to the highway

Parking lot was full of broken glass from previous break ins. Our vehicle was broken into as well, and we were only there for one night. No cameras on the property. Obviously they're not trying to prevent future break ins. Room was ok, rest of the property needs to be cleaned and updated.

Fast to everything The shower was not working told them about in the morning the they fixed it later that night

Noting there was roaches in our room and it was dirty and smelled like cigarette and weed Noting there was roaches in our room and it was dirty and smelled like cigarette and weed

Room had a strong smell of rotten egg

Front desk person was nice.

Location NA

Staff was friendly but the room was not up to par it was dirty and curtains we still dirty towels seems a little old and not as white. Also the pull out couch didn’t have sheets. And was left dirty.when we took off couches Breakfast was very simple. Not much of a verity. Just wasn’t the best for my opinion. Will not be staying there again

Friendly Staff , Comfortable Beds,Very clean, Good Breakfast No comment

Bed was comfortable and the room was nice and large Hotel was outdated and uninviting . Also, my credit card was charged twice for a one night stay . I need to get a refund for one of those charges.

Room was clean and comfortable location is good the breakfast is awful cool and looks like is old we try asking for ketchup they didn't even have that .. the rates are ok so if you want something n just to spend the night this is ok,, don't expect nothing else,, we won't go back....

Shower pressure was good Was charged more at the facility than what the booking confirmation said...I know they take a deposit but this was not that

Service and cleanliness was way way low also vandalism no security cameras someone broke into our truck vandalized our truck. worst experience I ever had. I should be refunded for the stay plus the vandalism. No service not very clean old and upkeep is horrible vandalism. They broke into my truck. I should be refunded the full price.

Pool was very dirty my son wanted to swim but it dirty and breakfast was reallu poor and diety towels was left in the bathroom

The area close to town. Water in bath was hot. Front desk alowed for me to check in and hour early and an hour late, at 1200pm. Economical $101. Under construction, loud guest everywhere. You could hear the steps of people walking by your room, on the inside of your room. There was a beer in the cooler in the room, but the cooler didn't work so it was hot. The blanket had a stain on it. Bottle of shampoo was tiny, enough for one wash. Outside and inside hotel looks dated and old.

Friendly staff...easy parking...nice safe area...great FREE breakfast!