Hallmark Inn and Suites

I recommend checking in before 9PM for a better experience, but the staff and property were nice and accommodating.

Very clean room looks remolded!

Clean rooms

Although the water that came out of the sink faucet wasn’t clear! Shower water fine. There are only blinds on the windows and no curtains to keep the light out. Other than that it was fine for 1 night.

Good ac Good water temp Good staff Easy parking Overall and good spot for a good price🔥

The outside needs a little remodeling but the rooms are remodeled i highly recommend this place its great for the price!! Plus the staff they have the best staff!!

My second time staying at this motel. It’ll definitely be my go-to place to stay when needing a clean budget friendly place to stay in San Antonio.

Very dirty

The room was clean, comfortable, and well-maintained, and the entire property felt safe and peaceful. Traveling can be stressful, but staying here made us feel right at home. If you’re looking for a place with exceptional hospitality, cleanliness, and a genuine sense of care, I highly recommend the Hallmark Inn. Thank you for making our stay such a wonderful experience!

The staff was very helpful and allowed my brother in-law to check in for me after I sent my photo ID and written statement that he could do so on my behalf. The room was clean, ac worked well and there was work space. We were also given an extra 45 mins to check out free of charge.

Nice clean rooms but disappointing that no toilet paper was available. Even in front counter the lady unable to find toilet paper. So luckily she found only one. Another disappoint issue they charged the deposit fee of 109$. Now I have to do a claim. 😫

10/10 would recommend to anyone staying in San Antonio. The staff and service were nice and friendly. They went out of their way to help us with a late check-in. The room was very clean and spacious. We had no problem getting our deposit back. The water pressure was really good and the AC was immaculate. Everything was perfect!

Nice place unfortunately there was alot of construction happening when we stayed but it was a good spot. Clean, staff was friendly and didn't have any issues. One can tell they are slowly upgrading and doing changes to the property.

Rooms was clean staff was helpful they were very accommodating to me and my family with some of the things we needed would stay here anytime I come we had 3 rooms all of them were great

Only negative thing was no breakfast but that was not a deal breaker as it was close to restaurants

Check in procedure was a pain. There is no employee in the front lobby at night. The man before me was told to go to a hotel down the street to check in at this hotel. The owner walked down to check us in 10 minutes later. The lobby was a disaster…so unprofessional! The cameras are constantly following you and I witnessed them taking pictures of my wife. The room was extremely dirty, it was questionable if the sheets were clean because there were several hairs on them, many things were in disrepair, the toilet seat was falling off (I fixed that), and the front door jamb appeared to have been kicked in several times. In general, the place was a dump and felt unsafe. Not sure exactly what hotel all the other 10/10 reviewers were staying at!?! I suspect someone is writing fake reviews.

Room was ice cold great for the humidity in San antone

Room itself was much nicer than the property itself. Area was sketchy, and a very loud train went by 3 or 4 times during the night, blowing its horn loudly. Also, I didn’t like that when I got there, the lady said a $100 deposit was required, but if I used a credit/debit card, they would charge an extra $6 that wouldn’t be refunded. Pretty sure the listing didn’t mention that. I know credit cards charge fees, but not 10%. Our room was only $66. And I don’t think debit cards charge fees. The room did look clean and renovated, had nice blackout curtains, and was only 12 minutes from the airport, so I guess it’s okay for the price.

Clean rooms. A/C works great. Rooms have been remodeled.

Clean room ,cool a/c,friendly staff