Hampton Inn & Suites by Hilton San Antonio Riverwalk

Everything was great, from the staff, to the room, to the breakfast. We love staying in this hotel!

Ms. Yolanda was absolutely amazing with accommodating.

Great room. Great hotel. Staff was friendly for the most part. Valet staff was phenomenal!! Hotel was very clean. The only drawback is location for anyone with disabilities that include mobility issues. It was very difficult to navigate the Riverwalk from this hotel. If you plan to stay here, and you require assistance with walking (rollator, wheelchair), I would suggest going to the city website to get the map of elevators and ramps to map out your path for the Riverwalk ahead of time. Many of the restaurants helped us find elevators, as well. Just know that you will find yourself on the opposite side of the Riverwalk for many of the restaurants and stores. On a positive note, the walk in shower was perfect.

The rooms were very clean and the staff was super nice. The only downfall is you still have to pay for parking even though you are a guest at the hotel.

Great location

Clean

My kids room had windows facing abandoned buildings where a ladder was propped onto the fire escape for homeless people to go in and out of the building. We closed the blinds, but did hear and see people coming in and out of the abandoned building late at night. Valet area out front is tiny and it takes at least 30 minutes to get your car. I recommend paying to self park across the street. Hallways were hot but rooms were decent. It had a well equipped weight room and nice pool.

I did try to go downstairs to get some milk for our kids but found out the cafe fridge was locked and no one was able to unlock it.

Very nice and convinent

We really enjoyed our stay. The balcony was nice to sit out in the late evening. Hotel is very close to the prime Riverwalk area and restaurants. The breakfast the next morning was really good with a wide variety.

The hotel was okay and it is on Riverwalk but on the far end. It is not near any of the restaurants or bars. The hotel was clean and room was spacious. Not sure I would stay here again though.

Ok. Quick stay

By far my favorite place in San Antonio to stay the price is great and the location is amazing the views from the balcony are super cute as well

Great location. Very friendly staff.

Exceptional

They could invest in pillow top mattresses and bigger pillows

The dog relief area

Our room was clean and quiet. The breakfast options were great. Parking was easy. Staff very friendly.

This is our 2nd time to stay here in 12 months. We love the location and how easy it is to get around the riverwalk. The rooms are nice and clean, we really like everything about the hotel. My only hiccup was the breakfast. It closes at 10 and both Saturday & Sunday we got there at 9:40 there was barely any food on one side and we didn’t know there was food on the other side because the sign pointed to the right. We stood in line behind 2 people for 20 minutes trying to make waffles but the batter was to thick to drain so Saturday we didn't get waffles. Then Sunday the same thing happened but someone told us the batter was better on the other side. We went around and found there was a whole other side but they'd unplugged the waffle makers. There was a pile of sausage patties and scrambled eggs so I grabbed a plate and used the spatula to get the sausages but the attendant was starring at me in shock like I'd just jerked it away from her. I set it down and moved to the eggs and she said "thank you have a nice day" then I noticed she'd already taken the spatula from the eggs and realized why she was giving me a strange look for using it, apparently "thank you have a nice day meant, "you're not welcome here after waiting in line 20 minutes because it's 10:05". So I grabbed a plastic fork and got some eggs on my plate. I was really surprised the breakfast was such a fiasco because everything else with the hotel had been great, but the breakfast was definitely frustrating.

Great stay and location.