Bay Hotel

2-star hotel Good 128 Jones St, San Francisco, CA, 94102
Bay Hotel
Bay HotelBay Hotel
Check in 3:00 PM
Check out 11:00 AM

About Bay Hotel

In a prime location in the Tenderloin district of San Francisco, Bay Hotel is located a 12-minute walk from Union Square, 0.9 miles from Moscone Center and 1.8 miles from Oracle Park. This 2-star hotel offers free WiFi. The property is a 9-minute walk from San Francisco City Hall, and within 600 yards of the city center. At the hotel, all rooms are equipped with a desk. All guest rooms in Bay Hotel are equipped with a flat-screen TV and free toiletries. Ghirardelli Square is 2.3 miles from the accommodation, while Coit Tower is 2.4 miles away. San Francisco International Airport is 12 miles from the property.

Amenities

  • On-site parking
  • Café / coffee shop
  • Express check-in / check-out
  • Luggage storage
  • Smoke-free property

Reviews

2.5 / 5
Good 646 reviews
  • Engine customer Jun 2026

    Not clean at all

  • Engine customer Jun 2026

    Bed in terrible condition, tape hanging on the wall to keep the bad frame up. Blood on the windows edges. Burn marks and wholes in the blankets. Person in the front said for me to touch the blankets and remove them to replace them knowing theyre filthy and there was brown stains also. Sink table was cracked and the bottom under it was cracked and broken from being wet or soaked for so long. Stool chair very old and dirty with stick stuff. The room was completely unbearable to stay in, there was a smoke detector covered in cardboard from a cereal box. Room service 0-10

  • Engine customer Jun 2026

    Everything ok Thanks

  • Engine customer Jun 2026

    This hotel should not be an option on Expedia. If you are not familiar with San Francisco, you may not know that there are many many people living on the street and probably doing drugs. There is no where to park your car off the street and there is a good chance a car would be broken into in this area. You have to wait for someone to ring you in because it is not a safe area. I checked out the room and decided not to stay there because it was not very nice inside either.

  • Engine customer Jun 2026

    Places. Tv working was the only positive I can possibly give! Check the area out on Google before booking as it’s the most dangerous place in San Francisco!

  • Engine customer Jun 2026

    Was among the cheapest rooms in the city, so I wasn't expecting much and didn't get much. Shared bathroom in the hallway, no coffee, no breakfast as advertised. The lights worked and it came with a bar of soap and had WiFi, that is about all. Very rundown property in what looked like a rough neighborhood. I had to choose between locking the window for safety while I slept or leaving it open to air out with a box fan, as the central fan didn't work. I chose to have a stuffy room.

  • Engine customer Jun 2026

    Nothing The room smelled like weed and old urine. Dried up blood on the floor, the smell gave me a headache so I left. I wasn’t expecting great but certainly NOT this.

  • Engine customer Jun 2026

    Waited in the lobby for two hours before I could get into my room. Room smelled like human waste and the bedsheet was covered in cigarette burns.

  • Engine customer Jun 2026

    No se hospeden ahí, las fotos son engañosas y el baño es compartido, definitivamente tuve una mala experiencia el baño sucio y orinado, mejor paguen un buen hotel por su comodidad.

  • Engine customer Jun 2026

    Hice un reserva y cuando fui, estaba cerrado, llamé y me dijeron que estaban llenos. No lo recomiendo, hay mucho indigente por sus alrededores, gente fumando. Etc

  • Engine customer Jun 2026

    Terrible place

  • Engine customer Jun 2026

    One step above a crack house. First room had dirty walls, dirty floors, cigarette burns on mattress and holes in blanket, so asked to switch rooms. Second room had more of the same(albeit 10% better), so decided to just ask for blankets and towels and brave it. Turns out, the extra blanket we got also had holes and cigareete burns AND they were only able to offer one towel. STAY AWAY!

  • Engine customer May 2026

    It was so bad I left almost immediately and found somewhere else to stay.

  • Engine customer May 2026

    The people above our room were making noise and it got worse @ 3a, I went down to the front office & there was no one there & the door was locked. I tired to call & no one picked up the phone. I had ro turn on the TV to help drown out the noise. The remote didn't work & you couldn't lower the volume, so I was screwed either way. I went & asked for 2 towels, was given 1 & was told they were waiting for the the laundry service to bring them in. There is a hole in the mattress (I took a picture), where a spring was poking through, so every time I got out of bed it would scrape my leg. The head of the bed was lower then our feet. Look for a better place to stay. So not stay here!

  • Engine customer May 2026

    WORST EXPERIENCE EVER! Very disappointing and false advertisement, you cannot even call it a hotel. A lot of homeless person, I didn’t feel safe going to that area. Disgusting place, the room is garbage and bed sheets were not changed and has a lot of holes on it. This place is not proper and should not operate at all!!

  • Engine customer May 2026

    Dirty room,bathroom is dirty no hot water.bed sheets have hole in it.dirty bedsheets.room have a bad smelling

  • Engine customer May 2026

    Nothing Everything

  • Engine customer May 2026

    staff had poor attitude. no towels. staff was reluctant to give even one towel. trash out side my window from other rooms above mine. leaky trash liquid outside my door in the hallway from housekeeping throwing out trash.

  • Engine customer May 2026

    Too many homeless in the areas

  • Engine customer May 2026

    I don’t care about the location but inside the hotel it was just dirty, I’m talking about the rooms. When I checked in that was quick and easy now once in the room there were no towels, I had to request them, and there was no tv remote, had to request that too and once I got it I couldn't get the tv to turn on at first but once I did I couldn’t watch anything so that was useless. There are windows in the room but nothing yo look out too which is fine but what my complaint about that is that there was trash and a dirty tampon outside which is gross. Lastly there was no friggin breakfast the door was lock so you had to ring the doorbell but I was doing all that and there was nothing out there so I just walked to a nearby market so overall this stay was sucky, I should be getting part of my money back for the no tv and not having our room ready with towels! And the no breakfast which was the reason for me booking!

Frequently asked questions about Bay Hotel

Does Bay Hotel have free Wi-Fi?
Yes, Bay Hotel offers free Wi-Fi for all guests.
Does Bay Hotel offer parking?
Yes, paid self-parking is available on-site at Bay Hotel.
Does Bay Hotel have meeting spaces, conference centers, or conference rooms?
Bay Hotel does not list dedicated meeting or conference facilities. For business event venues in San Francisco, see business hotels in San Francisco.
Does Bay Hotel have a fitness center?
Bay Hotel does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Bay Hotel located, and how walkable is the area?
Bay Hotel is located at 128 Jones St, San Francisco, CA 94102. With a Walk Score of null, the area is rated null. A car or rideshare is recommended for most trips in this area.

What's nearby

  • Moscone Center 0.6 mi

House rules

Check in3:00 PM
Check out11:00 AM

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