Motel 6 San Francisco, CA – Civic Center

Rooms are extremely small, no AC in any rooms. Unfriendly cancellation policy and they do not stand by their words

Check-in is not until 4 -- endless when your flight lands at 6:30 am. They stored my luggage in the building next door, under construction. Despite having all day to get the room ready, the toilet was unflushed and a bit dirty, there was hair on a towel and in the tub, which was peeling -- enough that piece would get stuck in the drain while I was showering. Water pressure wasn't great, and I couldn't figure out how to work the shower, enough that I put on clothes and asked the manager to show me. Who stepped all over the clean bath mat I just put down with his dirty shoes. There were also some sort of flies in my room and a bug in the bathroom. The elevator is original -- possibly over 100 years old -- which is charming but difficult to use, as you have a heavy metal gate to close before the elevator door will shut. I had to get assistance with my luggage. The light for the 6th floor button in the elevator doesn't work, either. Pluses: there are a lot of TV channels and the TV is big, if that's your thing; the towels were fluffier than you might expect, and the bed was comfortable. However, the awful location and state of the room made me regret the booking, and they only gave me $60 for my complaints! Do not stay here.

Terrible neighborhood with terrible service

The room had been renovated was a bit dated as an older property but clean enough. Price was good and it served its purpose for our stay. Staff were helpful. Close to main street and some lovely areas. Location was a wee bit uncomfortable, streets a bit dirty if you know what I mean but still ok. Again room a bit dated but you get what you pay for, only cake soap supplied. No working smoke detector in our room. Sheets old and a bit stained but clean. Room was clean but not well looked after by previous occupants.

No parking and staff was not helpful

Clean, comfortable, modern look. Location can feel unsafe.

Passable

This place seems scary if your not used to being in the city and who knows, maybe it is. I'm not of that life. My brother and I had no issues the few days we were there though. It a very conveniently placed motel being close to a lot. The place was definitely aged and could use some upgrades, but seemed very clean. The beds were amazingly soft and comfortable for a motel. Probably the best part.

There were roaches in the room, smelled like cigarettes, dirty towels, dirty /stained blankets, dirty/ stained pillows. The pictures on Expedia don’t reflect how the motel actually looks.

Rough neighborhood i would say. Should have done my research. You get what you paid for. Its a run down property. AC doesn't work properly.

The property was clean

Very loud noise from junky people using fowl language

It’s was a cool room because it was a corner room. We couldn’t check-in at 3. We checked in 2 hours later because cleaning didn’t show up. It was dirty and hot and smelled like pot everywhere.

Exceptional

Passable

Not ideal given the area but amenities for our stay were limited. Staff was not very warm or attentive. Beds were comfortable and clean. Our toilet was not functioning properly and our shower water was initially brown when we tried having showers. Not a great property unless you need an immediate place to stay.

Leaving The bugs, hair in the shower, stained sheets, rude service, stench of bleach

Very good

Very poor

Exceptional