The Urban San Francisco

Great location and the front desk staff is helpful. This may not be the place for you if you are uncomfortable going up and down a lot of stairs. There is not a service elevator so everyone shares a funky elevator. I’ve stayed at places with shared funky elevators before, and it can work. It seems to be the workplace culture here for housekeeping to completely monopolize that elevator during the day. They will completely block guest use of the elevators, which is not very nice

good

Bathrooms are not included in the rooms. The overall stay was pretty nice. Good side: fan in the room worked, bed was good, window didn't have a screen but still had a nice breeze, there was a sink in my room. Misleading side: there wasn't a mini fridge in my room, there are no individual bathrooms. Instead there are shared bathrooms and shower rooms on each floor.

Never again.

I'd book a better hotel next time

The rooms are small, but very clean. Bathrooms are shared on each floor. They are very clean as are the shared shower rooms. As a caution there are three floors, but no elevator. Price was good.

Love the location. Friendly environment. Major coffee savings since they provide 24 hours a day. Wonderful condition of a classic building.

The building is tilted apparently? So all night I was rolling off the twin mattress. The rooms are smaller than you think, and the carpets are gritty and don’t feel clean. The bathrooms are shared, one of them was locked and knocking yielded no answers, the other one had someone actively shooting up. The refrigerator in my room didn’t work, and because the building is historic there is no AC, so overall just a hot, grimy, tilted place. The woman at the front desk though is a treasure. She was so cheerful and sweet and enthusiastic, happy to be helpful, genuinely seemed to enjoy her work. She needs a raise to keep that positivity working in a place like that!

Love this small hotel - fantastic location and always extremely clean and comfortable.cortabld

Great location. Central to everything if your visiting.

The staff are very accommodating especially Miao, Hans and Almira. I enjoyed my stay and will stay again here on my next visit. The entire staff did an excellent job.

Unpleasant staff, dirty, it stinks, and the environment is unsafe.

Great location! The hotel is what it is--minimalist and very old. This is a value stay, and you should think of it more as a hostel with a private bedroom and shared bathroom. The rooms were clean for what they are, but the hotel is old and smelled a bit musty. Staff was excellent! At night there is only a single pane of glass between your bed and all the street noise. I had an outward street-facing room and it was not quiet by any means.

Centrally located. Good security.

Location is surrounded by walking opportunities, eating and seeing

At first i was skeptical since by mistake i had chosen the common bathroom option. However, the place was very clean. The bed could be more comfortable and having a fridge in the room which makes a noise was not inviting but it was a pleasant stay. The bathroom and washroom were clean, however the bathroom did not function at times. The staff was very very nice. The coffee was great and the best part that this hotel was at the heart of union square. I would definitely recommend to everyone who are on a budget.

Great location, on the corner of the dragon gate! Was easy to get around the city from here. Staff is very nice and helpful. Room, bathrooms, and showers were all clean and hot water was available. I'd happily stay here again

Staff was amazing! Shoutout Miao and Eva for being so welcoming and friendly during my first solo travel trip :)

I love staying there 🙂

Loved how close it was to Chinatown, literally right next door. Although it is a dorm room kind of feel, with shared bathrooms located in the hallways, bathrooms and showers were never a problem because of how many there were and they were always clean. Staff is very friendly and always available 24/7 if you are out late.