Hotel Clariana

There is a lot of vagrant in the area. Loud music from vehicles on the weekend. The hotel is on Santa Clara st. Which is a street used for cruising. I hope this helps. I most likely will not be staying there again. Too noisy.

The staff was very helpful with any issue we had. Since it is an older hotel, the elevator is slow. Our room was facing the street and there were no sound issues for us. The bathroom is large. We would stay here ona future trip to San Jose.

Had a two bed room that was very roomy and quiet

Staff was very nice and it was great to have parking so close. The street noise was very loud so bring earplugs!

Disappointing

Very convenient location for the district court.

Great staff! Very helpful and responsive.

The staff is very kind and helpful. I check in very late and she willingly to help me check in at midnight and she also keeping my pre-sent packages as well

Didn’t do breakfast but staff was very friendly & attentive. Parking was great & convenient, perfect location in downtown & close to college

The hotel is situated in a good location.

Check in is at 3PM. Well when I got there they gave me my card and it took me like 30 minutes to gather my family stuff and head to the room. My room was not ready at all. We had to wait outside the room in the hallway for 20 minutes till they were done cleaning. I thought I would get a discount or something 😂. Nope nothing

Location, cleanliness 1.Deposit taken should be refunded during check out only. I am yet to receive it. 2. There was no response to my mail sent to property.

The soap was used and repackaged. Shower curtain has never been washed and clearly stained. Smells horrible. Pictures are deceiving, they make the hotel look good.

The soap in my bathroom was used (there were human hairs on the boxed bar soap) and the other single use bottles were all different levels of partially full. The shower had the prior guests personal items still on the shower caddy.

Clean room and friendly staff.

Bathroom had somewhat disappointing soap options for shower

Desk clerk is kind, welcoming, explained things well. Bathroom had somewhat disappointing soap options for shower

Exceptional

Breakfast was good, no healthy options or decaf coffee

Staff was helpful and friendly. Parking is convenient. Location is very good downtown. The room was clean. Breakfast wasn't the best, but was okay. The main issue is that the air conditioner in the room was noisy. Even the portable unit which was supposed to be quieter was still loud. But you can't beat the location in the downtown. It also has some charm as an older building.