Valley Inn San Jose

It does look like an older building but it was nice inside. We couldn’t figure out how to adjust the AC so it was either on or off. The staff was very nice. We easily walked to many places nearby.

Very poor

We stayed here several times last year and enjoyed it and it is very convenient location for us as it is close to family. Unfortunately the room we were given this time didn't seem quiet up to par compared to last year. I think it could use a freshening up.

This gem is worth staying at.

The. Valley Inn is conveniently located. Parking was ample. Carmen the desk person p, was very helpful and courteous. Our room was clean and comfortable. It is not fancy, and we were very happy with it. Everything was fine.

Clean rooms, conveniently located, safe, and easy parking.

An economy hotel that does the trick. Nice staff and very helpful! The bed was comfortable. Nice stay.

Yump

Worst hotel experience we've ever had. Firstly, the amenities offered were a microwave, fridge and air conditioning. 2 out of 3 were unusable... We checked in early but arrived back late from our event and had deliberately bought microwavable food to eat but we returned only to find the microwave did NOT work. The plug was duct taped together (I have a photo) so we were unable to eat and had to go out again and spend additional funds getting more food. Then we come back and get ready for bed and the air conditioner could NOT be turned on because of the horrendous sound it made. We left it on for hours hoping it would stop after while but when it didn't by 2 am we shut it off and spent the entire night in total discomfort. It was ridiculously hot in the room (I have video of the air conditioner issue also). It was so late in the evening that calling the office and potentially having to have someone come into the room or have to move wasn't really the best option so I waited to address the issues with management in the morning who only said no one had mentioned the air conditioning and she had no idea about the microwave not working so obviously cleaning staff isn't checking or cleaning the microwaves or they would have noticed it didn't work (no light on inside, no numbers on the display) We weren't offered anything, no partial refund so it's definitely safe to say we will never give our business to this hotel in the future. 0/10 recommended.

Na

Na Na

Neat and comfortable in the room

It was really nice clean room and area. Just not a lot of parking spots. I had a big van, but I made it work. The lady at the desk was very nice and welcoming. I would stay there again.

The bed was super comfortable and management was very friendly and accommodating.

Horrible staying, the lady asked me for 25 dollars cash deposit and they didn’t give me my money back when I checked out I won’t never ever stay here again .

The room could use some updating, but it was nice especially for the price.

Disappointing

Exceptional

I didn't stay there the lady was very rude and disrespectful

I reviewed prior to this and feel bad that I said the staff was grumpy. It was late when we checked in and she was understandably tired. Not really grumpy, just not overly friendly. She was quiet and efficient.