Papago Scottsdale by Reside, Trademark Collection by Wyndham

When I turned down the sheets on the bed, there were pubic hairs and lice. Very upsetting. The wrapped in plastic coffee cups smelled like vomit. There were clumps of hair in the walkway heading towards my room. And the restaurant had a sulfur smell before it opened. I checked out early morning July 20th.

Great stay! Had everything we needed!

The rooms are clean. The pool is nice. The courtyard area is very pretty and maintained. Would stay here again, if 1) the parking is included in the rate 2) they allow parking on the side of the building where restaurant guest parking is at. No elevator is a big downside - lugging luggage up and down is no fun. The parking is on the furthest side of the building and is PAID. The closest parking is for the restaurant guests, NOT the hotel guests, which is ridiculous. Also, there is NO security or gate - it's just an open lot. It doesn't offer any security or benefit - it's just a plain money grab. Just include it in the rate of the room. And make the ENTIRE lot available for hotel guests - why in the world am I PAYING for parking that is at the FURTHEST location from my room?! It feels like you value restaurant guests more than hotel guests.

Bad

I could not believe how small the room was. No added furniture or fixtures very basic there is more square footatge in a motel 6 room. There were two ajoining doors one went to some sort of utility/ kitchen that the cleaning crew used. They were in and out of that ajoining room very early in the morning making noise that woke us up. There was a sewer smell that was emiting an aweful smell in the bathroom. Not even worth the discount I recieved from my booking site. I would give them another chance however I am definitely going to ask to see the room before I stay. The terrible smell in the room was coming from the shower and bathroom sink. We could not find our room by the hinky directions and map, so the front desk person was nice to take us to our room. I feel if the night front desk would dress more professional that would be more reassuring. There is a $100.00 deposit to stay. I dont know why bc there is nothing of value in this hotel more ways than one.there is a gouging fee of $20.00 for parking when they have pleanty of parking spaces so this is just an added fee to line their pockets. The room was very clean if you forgo thinking about the smell. The bottom of the bathroom door inside had some repair that was porly done. I guess its true you get what you pay for. I paid less than $80 with my discounts.

Room was otherwise clean, the facility was nice. I booked a room not facing the courtyard due to the other reviews stating it can be loud.

The pool was closed and this is why I booked this room

The pool and outdoor area was lovely. The air conditioning in our room wasn’t working as well as we would have liked and a lot of light still shone in the room from outside. But the rooms were clean and comfy and good otherwise.

Great staycation , friendly staff, restaurant and bar were great as well . 🙂

Good

It’s a little tricky to find it. Not bad, just have to pay attention. Check in was very easy & the security of the building was great. Very clean & the bed and pillows were very comfortable. My only complaint is that the bathroom mirror is very high. I’m not very tall and couldn’t use it. It’s a very nice lighted mirror, but should be hung lower. Not everyone is 6 feet tall. I would definitely recommend this as a place to stay in the area & stay again if needed.

Wonderful room and facilities $100 deposit and $10 per day for parking. Parking is not secured, just a spot in their lot outside of a locked gate. We would understand if there were a secure parking lot, but instead, this felt like a way to increase their nightly stay without showing a higher rate.

Pool was great, environment was cozy, secure with locked gates and location was great for shopping and eating.

Exceptional

The staff takes extraordinary care of their customers! The only reason I would give a N answer to this question was because we had 1 issue. Our AC unit was leaking water, but we moved rooms and the rest of the stay was extremely comfortable and fantastic.

Paid parking for no reason, it’s not that busy. No breakfast. Location

Very clean, nice pool, friendly staff.

The area and the pool Nothing

The pool and the landscape.

No free Parking. No jacuzzi. Clean and cold rooms.