Melrose @ Seabrook, BW Signature Collection

Passable

The entire second floor smelled like natural gas/propane. The staff shrugged it off. Oh, and there was roaches and the air conditioning didn’t work.

Staff were friendly. Bed was comfortable. Air conditioning unit was noisy. Swimming pool was cold.

The hotel was good, clean, conveniently located and the staff at check in was good.

Very clean hotel, great staff.

Great

Acutely musty smelling room. Had to leave when not sleeping.

The breakfast could have been better. I didn’t like it at all.

Overall good stay. The location is perfect for Kemah and NASA adventures. The breakfast is pretty good. There was a toy in our room on the couch which makes me feel like the room wasn’t thoroughly cleaned. Also, our trash was not taken out so it was overflowing when we left. Despite those things, the value for what we paid was spot on.

Their hotel was nice but the only thing was that our air conditioner unit didn’t keep the room too cool. It took awhile to even get close to being cool in the room. And some our extra bed sheets had a hole in it. Overall the hotel was nice and clean.

The doors aren’t flush in the rooms so you have to make sure the doors close behind you. Tile was lifted/loose in rooms. Breakfast was ok.

i had to try and hang towels to help cover window. the tv was not good, never had a full connection,

Exceptional

Stained sheets and bed covers, I don’t think they were changed at all..pillows and covers are stained as well. The shower curtain was ripped and dirty, grout in restroom floor was coming off. Elevator smelled of raid roach killer and cigarette smoke and it’s HOT Room ac is absolutely filthy and dusty, you will get a sore throat/cough the next morning from it. Pool is not heated. Breakfast wasn’t too bad and the location isn’t too bad either

This place is basically a motel six. If you have those expectations coming in, you won't be disappointed. The room was OK not super clean. There were some hairs in the shower and definitely needs a little bit of an upgrade. The staff was almost annoyed when we asked for bedding, which should've been included in our room as we were four with a pullout and one bed. The saving grace was definitely the omelette bar. The rest of the breakfast was just OK, but in comparison to the actual hotel, I was surprised they had a woman making omelettes. Definitely a cost of under $100. I paid around 150 which was definitely overpriced for this type of hotel.

Close to the location of our event Breakfast items not appealing and pastries were not fresh

Liked the omelet station that was provided for breakfast. The room was spacious and clean. Mattress was the worst, the breakfast hours were not the best, should have extended them longer. Pool was adequate and the restroom door to our room did not close. There was no hot water the first night we stayed. Room was not always cleaned daily.

Photos are deceiving. Staff (evening desk manager) was horrible. Tried to get an extra pillow due to having a shoulder replacement and he wouldn’t budge. It was my wife, our grandson and myself. He told me we could only have the 3 pillows. Then I asked for bedding for my grandson since he was on the couch and he gave me 1 sheet and a thin blanket.

Helpful staff Friendly

The elevator got stuck for a little, Ice machine was out of order on 3rd floor and the AC in room wasn't really working until after about 30 minutes of being on. Over all the staff was nice and clean room.