La Quinta Inn & Suites by Wyndham Sevierville / Kodak
About La Quinta Inn & Suites by Wyndham Sevierville / Kodak
Located in Sevierville 17 miles from Great Smoky Mountains National Park, this hotel features both an indoor and outdoor pool. A hot breakfast is served daily. Free Wi-Fi is included in all rooms. Cable TV is featured in all guest rooms at La Quinta Inn & Suites Sevierville/Kodak. Each air-conditioned room is equipped with a small refrigerator and microwave. Guests of Sevierville/Kodak La Quinta Inn & Suites can enjoy a breakfast of waffles, eggs and sausage. A variety of baked goods and fresh fruit are provided. Juice, tea and coffee are included. Gatlinburg Convention Center is 16 miles from this hotel. Sevierville Events Center is 2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
-
The staff were all very nice, especially the young lady at the front desk when I checked in. My room appeared clean at first, but I found nasty stains and hair on the floor in one corner of the room, and there was an old container of ice cream in the freezer. I was only there for one night while on a two-day drive. It was sufficient for my needs, but I wouldn't stay more than one night.
-
Location,clean,value The dogs barking at 730 AM across the hall...when I arrived i was asked if I had an pet's,NO o didn't...why would I be put on a floor with pets?
-
Not sure The room smelled musty like human urine or something. Lots of dogs barking across the hall from us. Wasn’t peaceful
-
Pool was nasty. Breakfast was cold even when we arrived at 6:30am. Front desk was never there . Terrible service .
-
Exceptional
-
Exceptional
-
Was clean and quiet Wifi was horrible. Air conditioner didn’t cool room at all.
-
Our turn. She never checked with me on payment type, just assumed the card I reserved with was the one I wanted charged. No. So big fiasco to remove from my card and then charge to my friend’s card. The lady working the desk did not understand our questions, and we couldn’t understand her. She did tell us she’s new. So during the difficulty we ask for another staff member who might be able to help, or the manager. No. She said she was the only person there. Brand new, by herself without full knowledge, poor English speaking/understanding skills. The experience was horrible. Lobby restrooms were nasty. Ice machine on our floor (3) wasn’t working.
-
We liked everything we had excellence service, the staff was friendly always had smile on their face and the breakfast was amazing as well, housekeeping done a wonderful job they always cleaned our room everyday we never had to ask for anything
-
Could change up alittle bit we stayed for 5 days
-
Exceptional
-
Good
-
Exceptional
-
Location The loud ac unit
-
We were only able to stay one night. We were refused a refund. We gave a three day notice that we could not stay the second night. A refund for the second night.
-
Exceptional
-
Beds very comfortable Breakfast awful waffle makers broken
-
N/A I am not someone who leaves reviews. In fact, this is the first negative review I have ever written. However, my experience at La Quinta in Sevierville was so unbelievably bad that I feel obligated to warn others before they make the same mistake my girlfriend and I did. The first red flag appeared before we even walked inside. The parking lot was practically empty, which immediately made me uneasy. Unfortunately, things only got worse from there. When we entered the hotel, we saw only one employee during our entire stay—a very young woman working alone. We checked in, paid for our room, and headed upstairs expecting a standard hotel experience. What we found instead was something straight out of a nightmare. The room was filthy. The bed sheets didn’t even properly cover the mattress, exposing large stains on the corners. There were hairs left behind from previous guests, making it obvious the room had not been thoroughly cleaned. Even worse, we found clothing that did not belong to us—including socks and underwear left behind by previous occupants. At that point, any confidence we had in the cleanliness of the room was completely gone. Because I knew nobody would believe conditions were actually this bad, I immediately took photos of everything. The stains, the exposed mattress, the hair, and the clothing left behind by previous guests are all documented in the pictures attached to this review. We were so disgusted that we immediately left the room and went back downstairs. We politely requested a refund and were informed that because we had booked through Booking.com, the hotel could not process one directly. While disappointed, I understood that policy and decided to pursue the matter through the booking platform. Unfortunately, that was not the end of the nightmare. Several days later, after my trip had ended, I contacted Booking.com to request a refund.
-
Room was clean. Bed was good. Both pools were swimmable staff was nice. Location was great especially for a one night stop over. Would definitely stay again.
-
Bad
