Comfort Inn & Suites Ballpark Area

Not that long stayed

The room wasn't very clean and the air conditioning didn't fully work so the hotel and our room felt humid.

Very good

We had an issue with a dripping AC. The staff was great and got us a new room immediately. The new room was great.

Decent, good price and place to sleep. The people at the front desk are always very nice.

Very poor

hopeless air conditioning unit that kept me from sleeping for all three days

Bad

Good

Staff was exceptional! Staff member named French went over and beyond for me.

Very nice pleasant stay. I felt like I was being watched during breakfast like I was a child

Was honestly reluctant to book this property after reading a few particularly low reviews. But for the price of the property, the closeness to Truist Park. We decided to book our six nights stay at the comfort Inn and suites Ballpark. I am very happy we did the hotel was exactly what expected mind you it wasn’t five star it might need a little bit of updating but for the price it was well worth. The breakfast was exactly what you expect for a continental breakfast. The room and amenities worked as expected. It was clean. It could be updated,sure but the hotel property was really good for what we wanted. It’s in walking distance from Truist Park, which we watched six games at and the staff were helpful and friendly. I highly recommend this property if you’re looking to save some money on the hotel and spend it elsewhere on vacation it’s very close walking distance to a few fast food and other eating places. Target is a short walk away and very close to the highway getting back to airports. Glad I followed through with the booking of this hotel after having a few concerns of people’s reviews it is what you get for the money and this hotel is worth the money we paid. Saw a lot of people complain about the deposit return. We had ours a day after checkout with no issues at all.

Very friendly and accommodating staff. Nice complimentary breakfast. Door to room did not seem very secure. It would lock but the door was loose when closed.

Superb

Location is next to the highway The smell, how outdated and old it is, the outlets had holes big enough for mouse to fit through, some tvs had apps that didn’t allow you to connect and some tvs didn’t have apps at all only cable, when showering the water spilled into the entire floor also while using the sink. Overall terrible experience for $280

The room was definitely not what was advertised and mold dirty sheets ripped curtains even roaches crawling on wall and bugs crawling on bed I immediately had to leave after 1st night after changing rooms twice this was horrific and lady at front desk was very rude and manager as well I had a representative from orbitz call and he said the manager didn't want to give me a refund this is crazy fix your roach motel up stop advising falsely and you will get more people to visit as with me I literally booked at the wrong hotel I taught it was another location . Don't ever go there some of the reviews were very misleading as well so beware

Exceptional

clean quiet close to exhibit hall ground fault in bath room bad. light out in hall. toilet seat broken liet

It was good, except that there was no coffee on Saturday. When you pushed the button, you got water. See above about the coffee machine

Location was descent to Truist field. Dirty room. Stains on floor, couch, chair. Bathroom sink was clogged up. Couch bed mattress was old and uncomfortable, 0 pading. Curtains on the windows looked like someone cut them with a knife.