Crowne Plaza Springfield by IHG
About Crowne Plaza Springfield by IHG
With a sun deck and a spacious indoor pool area, this luxury hotel is located in Springfield, right off Interstate 55. Abraham Lincoln Presidential Library is 5 miles away. All guest rooms of Crowne Plaza Springfield Convention Center are equipped with a 42-inch flat-screen TV, tea and coffee-making facilitiess and a mini-fridge. They include classic décor, fluffy bed covers and nature-themed paintings. There are 2 on-site restaurants, the Long Nine Dining Room and the more casual Long 9 Bar & Grille. Guests can also enjoy a coffee at the Harvest Bakery. After a training session at the fitness center, you can relax in the sauna or in the hot tub. Inside Crowne Plaza Springfield, there are also an ATM, a gift shop and a newsstand. Free Wi-Fi is offered in the lobby. Lincoln's Home, Tomb and Monument are about 5 miles of the Crowne Plaza. Free transfer service is offered to and from Abraham Lincoln Capital Airport and the Amtrak station. - No Hot Tub - No shuttle (transfer service) - No News Stand - Have to be a guest to access WiFi
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
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The staff was very attentive and very friendly. My room was so comfortable.
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The banquet staff was able to provide a full list of ingredients for me during a work trip to help me navigate a food allergy easily.
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Exceptional
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Exceptional
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Exceptional
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The hotel was conveniently located for my trip. Room was clean but the drains were slow so had to stand in 4” water to shower and a sink full to wash my face. The bar/restaurant had specials and neither the Buffalo wings or the Bourbon drink was available when we got there at 7:30 PM for dinner. Our staff was OK but I a positive note. The breakfast was really good. The girl who was working, the breakfast area was an absolute sweetheart and made our stay a little bit more enjoyable. I would stay here again in a pinch but nothing fantastic.
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Great place to stay
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We were unable to use the TV to watch most of the channels due to a provider issue that has been unresolved. This was explained as something the provider has to come to the property to fix but over the 3 days we were there this issue was not fixed.
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Superb
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All convention rooms on first floor as you enter the hotel. Had to go up elevator to 2nd floor to check in. Absolutely NO employee, especially a security guard, on 1st floor was seen during our 3 day stay. Concerning in this day and age where anyone could walk in with a weapon. Under staffed. Saw the same 3 restaurant/bar workers during our 3 day stay (dinner/breakfast shifts). You could tell they were stressed and overworked. Room we stayed in was clean but definitely “older”. Bathroom was modernized all but the tub. Tub was worn and extremely aged. Room was missing small things like bedside and desk lamps. Could not get any local channels on their Dish network and front desk had no answers other than “not my job and to busy to find out”. No microwave. They had water massage chairs and the one I used “froze”-no one at the hotel could assist and/or give me a number I could contact for assistance. Was told by front desk, while they are in the hotel, they have nothing to do with them. Overall, for a Crowne property, was disappointed.
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The water was shut off for almost my entire stay and I was not informed of this until after I checked in.
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Everything None
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Overall, everything was as expected. I enjoyed my visit there. The pool was amazing.
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Pleasant
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Exceptional
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Closed elevator up from first floor to second floor was extremely annoying. Everything else was superb.
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Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield.
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It was a great experience
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Very nice and clean
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Lovely rooms. Great front desk staff. Great to have Starbucks on aite
