Mansion View Inn and Suite

About Mansion View Inn and Suite
Located in Springfield, Mansion View Inn & Suites provides air-conditioned rooms with free WiFi. Located around 5.8 miles from Knight's Action Park, the hotel is also 5.9 miles away from University Of Illinois At Springfield. The hotel offers 2-star accommodations with a hot tub. Free private parking and a business center are available, as well as a 24-hour front desk. Popular points of interest near Mansion View Inn & Suites include Old State Capitol, Korean War Veteran National Museum & Library and Bos Center. Abraham Lincoln Capital Airport is 3.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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When we pulled into the parking lot and we immediately realized we could not stay here. Looked very scary. Several abandon cars in the lot in different state if being stripped. Sketchy looking characters also hanging out outside. We were honestly afraid to get out of the car and left.
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The facilities need some masonry work on the second floor. The bathroom doors are also too large for the bathroom and swing inward to touch the toilet bowl, making exiting the shower awkward.
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Sink was broken and backed up. No plunger or person to fix sink. Towels were very small. Appeared to have drug addicts residing on opposite side of hotel, referred to as "local hotel guests." Hotel was under some type of renovation.
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It was clean inside our room No signs to where to go. You pull in and you see rolls of carpet and other items. It was not very appealing. Parking lot was not very clear on how to park. Lines were every 2 ft. Inside, lobby was too big and not clear where to go. Staff, was hard to listen to due to not able to speak English well enough to get answers. No amenities for the price, even though they had space. Room, overall it was clean but out dated. Our ceiling was chipping away, TV only gave us 2-4 channels on a good hour. Jacuzzi was alright, however there were supposed to have soap, shampoo and conditioner for the shower and it was empty!
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Room its self was clean and comfortable. Outside needs help. Driveway walkways ect not as clean.
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I was only staying one night so it was fine for my needs, but the site was really in bad shape. At least the bed linens were clean. Wifi was barely existent, but if you found it, I was able to check email. Didn't test out the TV or bath. It's ok to crash, but beware of the site and the area in town. I was also not traveling with a car, which I might be concerned about leaving. The check in staff was really nice and had some great local recommendations.
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We enjoyed our stay here and Vijay was very kind to us and offered us early check in offered water and upon check out, took great care of our bags to continue exploring more of the town. Everything worked out well along with clean and comfortable room with ancient feel to it. Also, it's walking distance from the state capitals museums and more. We would stay here again!
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Superb
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Very good
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Bad
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The convenience to my work location No elevator
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The toilet was not functioning
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Seems to be quite a bit of drug use. People hanging out doing deals in the parking lot, sitting on the floor in the common area(s) totally wasted in the middle of the day. Made me feel very unsafe.
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Location and pet friendly. Seems to be quite a bit of drug use. People hanging out doing deals in the parking lot, sitting on the floor in the common area(s) totally wasted in the middle of the day. Made me feel very unsafe.
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Superb
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Pictures are not what it looks like. Room had not been cleaned from prior visitor. The manager was accommodating and let us cancel our reservation.
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The staffer at check-in was extremely friendly and helpful. She got me checked me in and gave me a complimentary bottle of water. The walk to the room was a bit cracked and could use a masonry touch-up. The room was clean, but the carpet was a bit dingy.
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Nice
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Drywall and paint falling off the walls. Bed was horrible, pillows sucked, broke my phone.
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Disappointing