Canopy by Hilton Tempe Downtown

Umar at check in was very welcoming and hlepful

Quiet, clean & convenient location

A+ experience. Would definitely stay here again!!

Concrete Floors with no rugs in front of bathroom vanity.

The bathroom door and bedroom door does not stay closed. They open in a couple of seconds after you close it. It was just so annoying our entire stay. When you turn off the Main light switch to this room located by the front door, it turns off the lights above the headboard, along with powers to the rest of outlets. So you think you’re charging your phone while sleeping, you’ll wake up with a dead phone and all your devices. You have to keep the main switch on in order to charge your devices but you can’t sleep with the lights on above your head. Room temperature is set to be 74 and cannot go higher than that. We were freezing. At the checkout, the front desk handed a final receipt with $120 “destination fees” of $30 per night, and tax and more fees after I paid the hotel costs at the time of booking. I asked them what is the fees for. They said that is to cover the bottles of water and things… For $30 a day? I said. We did not even drink most of them. I have stayed at many hotels over the years and this is the one of the worst hotel. They hit you with bunch of hidden fees right when you are leaving. First of all, they charge you $100 accidental security deposit per night up front. So they got $400 then they never mentioned us they will charge this final fees at the end. We will tell everyone Not to book a hotel here.

Exceptional

The hotel is very cutesy and the rooms are nice. The location is perfect with lots of places food and nightlife at a walking distance and about a 10 minute drive to the airport. Our shower tile was coming up in a certain area but no biggie, no fuss needed it did what it needed to do with the perfect amount of water pressure and temperature. Asked for toilet tissue and had to wait roughly 45 minutes or do. Thank goodness I wasn’t stuck on the toilet lol.. Front desk staff Umar, took care of that and he actually checked on us throughout our entire stay which was nice! None of the above was too crazy but I have to mention that the MATTRESS was horrible. For the 3 nights that I stayed, I can honestly say that I barely slept because it was so uncomfortable and my body ached throughout my entire vacation.

Very good

Great location for an early am flight. Room was very clean, spacious and comfortable. Staff was very friendly and helpful. Would definitely recommend.

Excellent. Great hotel! The staff was amazing!

Great hotel

Was in town for ASU graduation. They had fun ASU photo op and cookies for graduates

Superb

Location was perfect for walking to ASU and area restaurants were easily accessible

Pool area is rather small lots of cabanas blocked off but not enough chairs for the guests.

Modern, clean rooms. Lobby area comfortable and inviting. Pool area is rather small lots of cabanas blocked off but not enough chairs for the guests.

Loved the design and layout of the room. Staff were very friendly and helpful.

It was a nice stay for our family

Superb

Lovely modern hotel with super helpful staff.