Arvilla

Perfect Nothing

Very good

Location was nice right next to the beach. Bed was sandy. Felt unclean.

It was by the beach. Our toilet was broken and had no hot water. Trash was piled up around the pool and the pool was never checked the entire stay.

Location Cleanliness

Electronic door lock The place needs torn down. Major disrepair. No staff on site. Soffet rotted and falling in, pool filthy, no ice machine, beach shower in dis repair, exposed elec wiring on what was a light timer, outdoor housekeeping closet under steps was broken into as lock hasp was ripped off, inside closet bedding laying on dirty floor. Broken glass on pool deck, I swept up, had to buy a cordless vacuum to do so. Sign says “all new rooms”. Black mold in room shower, had to clean before use. In short milton/helene need to come back and finish the job. I wasnt gonna say anything but YOU ASKED. Sorry but not sorry.

Good location. Poor amenities. Coffee maker not working. No you sheet on 1 of the beds. No extra toilet paper.

First, I want to compliment the owner, Carlos. He was truly exceptional whenever any issue arose. He gave us his personal cell phone number and encouraged us to contact him directly if we needed anything during our stay. He was personable, friendly, and genuinely seemed to care about making sure guests enjoyed their time at Arvilla. It’s clear that he takes pride in his business, and it shows. The rooms were clean, and the pool was professionally cleaned every morning. We do a lot of cooking while on vacation, and they provided a propane grill along with propane. When the propane tank ran out, Carlos had it replaced within an hour, which we appreciated. That said, there are a couple of areas where improvements could be made. We stayed for over a week and rented two rooms because we had a group of 10 people traveling together (five in each room). I was told that each person would receive two towels for the duration of our stay. However, each room only had six towels and washcloths, so as you can imagine, we needed fresh ones midway through the week. I texted the general number, as directed by the sign in the office, and was told that they provided enough towels to get our vacation started, but that we could wash them ourselves in the guest laundry facility on-site. Unfortunately, the laundry room was locked. After informing them of that, we were directed to their sister hotel to exchange our towels and washcloths. It wasn’t a huge issue, and honestly, I was willing to overlook it. I understand they are a small business doing the best they can. Another thing worth mentioning is that there is no ice machine on the property. While not a deal-breaker, it would certainly be a nice convenience for guests filling coolers every day during a beach vacation. Overall, none of these things significantly impacted our experience. We are a very easygoing family and were happy to work around the minor inconveniences.

Location, pool Property was poorly maintained. The building was in poor condition, the grounds were not groomed or maintained. Room were not updated.

Great location Not enough towels Hard pillows No counters in the kitchen

This property is perfect for anyone but especially families. It’s on the beach side. It’s only two floors so it’s easily accessible for almost anyone. The pool is clean, and the chairs are clean and comfortable. Each room has its own chairs under the awning as well to relax anytime. The room is the perfect size and is equipped with anything you need for cooking, showering, and sleeping. N/a

Location and cleanliness. Accommodating staff Air conditioning unit was very loud!!

Good area No parking, could be more updated

Location and beach Still under remodel. Lacking some amenities

Easy access to the beach. Staff responded quickly to our questions/ issues and were very friendly. Place is older but has had some nice upgrades in the form of the kitchenette. Great to have beach towels provided! Had to ask for bed linens for pull out sofa bed, not in the room. Could use some tables at pool area and some new lounge chairs as some were in need of repair. A bit pricey for what it is but still good.

We had a great time Wish we could watch TV from the bed. Service on the TV was going down alot

The location was great. I didn't like the check-in/out process. The shower was really small and tight. I'm pretty small (I'm 5'0" and 120 lbs) and was hitting my arms on the walls trying to wash myself.

Superb

No good cleaning at the pool areas and no bathroom not parking for all guests room clean but bathroom looks dirty because is to old . Pool areas not clean

The location was great and room has everything you need in your room to cook, and extra toiletries. On this stay it was not as clean as our previous stay at Arvilla. I am not sure if they have changed housekeepers, but there was still sand on the floor and dust covering the light fixtures and ceiling fan as well as the bathroom light fixure. It was something that was overlooked for some time.