Holiday Inn Houston Webster by IHG

About Holiday Inn Houston Webster by IHG
Located in Webster, 3.2 miles from Space Center Houston, Holiday Inn Houston-Webster by IHG provides accommodations with a fitness center, free private parking, a restaurant and a bar. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel features an indoor pool, hot tub and an ATM. At the hotel, rooms are equipped with a closet and a flat-screen TV. Every room has a coffee machine and a private bathroom with free toiletries, while some rooms will provide you with a kitchenette equipped with a fridge. All guest rooms at Holiday Inn Houston-Webster by IHG include air conditioning and a desk. A business center and vending machines with snacks and drinks are available on site at the accommodation. University of Houston is 20 miles from Holiday Inn Houston-Webster by IHG, while BBVA Stadium - Houston Dynamo is 21 miles away. William P. Hobby Airport is 12 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
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Lovely service Excellent place to stay
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Carpet in halls was all bubbled up and the halls smelled horribly like a mix of soap and mildew made me wonder how clean anything else really was
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Unfortunately I can’t tell you about cleaning because they were working on changing the carpet which is fine for us, but we were surprised that the TV is not working and the AC is so annoying because of the noise we couldn’t sleep well.
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Exceptional
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Staff very friendly, easy check in process, overall clean and tidy. Wifi didn’t work. Carpets in hallways are all buckling and are a trip hazard. Need to use a vacuum.
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Hot tub doesn’t work no hot water Staff calling room at 1 am regarding confusion on room assignment
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Everything was great. The booking was easy, the rooms were clean, and the beds were comfortable
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That you had to pay extra for breakfast
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Bedrooms smelled like mold. It was extremely uncomfortable as someone who has asthma to sleep there. Also used a black light for the sheets and there were stains.
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The elevators are a little slow
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Room was comfortable but carpet had a smell. The facility was nice and seemed to be in a great location. However, the parking lot lights didn’t function, there is no security presence and not much in terms of security cameras. Someone had their vehicle stolen while we were there and nobody heard or saw it happen. Beware because this looks like a prime location to be victimized. The management / ownership could do much more to protect the guests property in the parking lot. Unacceptable.
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Exceptional
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Staff was great. My bathroom was not very clean . I spoke up and then it was cleaned and spotless every day after that! Great job responding. Thank you.
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Awesome stay. Katie at the front desk was wonderful. I recommend this place 100%. The jacuzzi was amazing.
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Our room smelled disgusting & musty! We only stayed for one night as planned. But we told the front desk staff about the smell as we were leaving. Everything else about the trip was perfect. We could have changed rooms but we got in about 3 AM so we were too tired to exchange but overall it was a very decent experience. We have stayed here in the past and we will probably stay here again.
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The pool was gross. There was hair floarong all over and you could see what looked like an oil slick across the top of the water. The chlorine smell was irritating to the eyes and nose.
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All good. Decent stay. Decent breakfast. Double Queen was moderately Spacious room . Helpful and courteous staff
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Exceptional
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Good
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The stay is always wonderful