Motel 6 Webster, TX - Houston - Nasa Lake

Excellent as always

What amenities? Was told at check in that the microwaves & fridges were just removed from all rooms. I have not stayed in any hotel in the past 2-3 years that didn’t have a microwave and/or fridge…..until now! I had some drinks, snacks & dog food that needed to be refrigerated. Had to make do with ice & some of our thermal bags.

My non smoking room had pot smoke roll out when I opened the door. Others staying near me were freely smoking pot in front of their rooms and around the corners. My frig and microwave were supposed to be in my room but were non-existent. Wifi didn't work...I had to do work and wasn't able to. TV only got local channels and only after the maintenance man effed with it for 15 mins. When I checked in the clerk tried to charge me $25 a night more than the Expedia price...I threatened to leave and he relented after we screamed at each other. After being there for 30 minutes and realizing that no wifi was forthcoming I went to the office and asked for a refund.....the clerk told me that because I had laid on the bed (while waiting for the maintenance man to come) he could not give me a refund.....we screamed at each other again and I left to go get a room in a reputable place. I will try to see if my credit card company will get me a refund due to this motel not delivering on what it said they would deliver. Expedia.....you should be ashamed.

It’s ok

Too much light in room. It had rained and half of parking lot was flooded.

Terrible location with loud traffic, shady people and bars. I expected paying $90 rate that it would be a decent location, but no! The room door had abt 3/4” gap and was incredibly loud & the curtains didn’t cover enough so let a lot of BRIGHT light in & through the door gap all night. We couldn’t sleep. My dogs were freaked out over all the loud traffic & Bar music noise as well. I do think the backside was less noisy if that helps. Bare bones kinda room but I expected that. This room shouldn’t have been over $50! Then I would’ve known not to go there. It seemed clean & bed wasn’t bad.. but a miserable experience.

Good access

Nice place to stay before going on a cruise . Clean room pool was up and going . Ask for assistance in fixing a door handle to bathroom wa told no maintenance on that evening so I ask for a Phillips screwdriver and fixed it myself and returned the tool. All good and have a fishing trip planned in July and will be staying at the same motel as well for two days.

Nothing The computers were off line in the office and the night clerk locked the door and would only speak thru the windows it was only 8pm. He told us ,3 people needing to check in that it would be at least 30 minutes to get the computers back up so I left and checked in another motel down the road . I deserve a refund.!

Nothing

I asked for a non-smoking room and what I got was a room that smelled like cigarette. I had to go buy and spray the room to make it smell better but worked temp. I asked to change my room, and they said they couldn't until the next day at 3pm. I was temping to sleep in my car just to avoid the odor. I will avoid this motel at all costs especially if you are a non-smoker.

Rooms were musty and moldy smelling and smell of weed was strong coming from other rooms. No coffee pots , no refrigerator, one chair at table, blankets were cheap and pillows uncomfortable. Pool was foggy looking and chairs are dry rotted. The worst Motel 6 ever.

We arrived quite late with our kids at 1130pm. When we walked into our room there were a bunch of dead bugs on the ground. Our door didnt even close tightly, we stuffed towels on the bottom and side. If we hadn't had a long day driving to get there and the kids weren't so tired we would have complained and wanted to move. We were shocked that expedia would promote this property.

I've stayed here before, but one thing for sure i didnt have to watch the door constantly. The door wasn't secure at all, it wasnt closing properly so it had a gap. So i didnt frel safe and didn't get a goodnight sleep. Also my daughter's room was the same, but hers had a bad smell of cigarettes and cannabisin smoke, her room had that lingering odor throughout our stay.

Disgusting property and am manager stay away you get what you pay for not worth it

Horrible property. The only good thing abt this property is gentleman who works at desk in evenings the manger in am is rude. She locked me out of my paid room. I called the 700 and told them I was going to call police. My door didn’t close in my room, I asked to switch rooms she said I had to check out and leave for 4 hours even though I had been there 4 nights already. She is absolute trash another long teen guest told me they haven’t had any good experiences with her and he has been locked out for no reason.

NOTHING EVERYTHING, most disgusting place I have tried to stay, as a matter of fact we left after an hour of checking in.

The room was cold, shower was really good, toilet was kept in nice condition when came in, bed sheets were a bit dirty but we didn’t mind to much they said it was cleaned daily, lighting was amazing

Unexpected fees will occur

the toilet leaked and it wasn’t even a good hotel you get what you pay for it is good enough to sleep and leave tho