Springhill Suites by Marriott West Palm Beach

The a/c offin lobby and hallways too hot!!! The areas are too hot

Passable

Everything was perfect ! Great place to stay !

It was a nice stay with my daughters. The breakfast was good and the staff were nice.

ROOM WAS VERY CLEAN AND STAFF WAS EXTREMELY PLEASANT AND HELPFUL. WE ALL LOVED THE BREAKFAST BECAUSE THERE WAS SUCH A GOOD VARIETY.

Great location easy to get around

We choose to stay here to be close to our cruise port. This hotel offered 2 beds and a pull out. Very roomy with microwave and lots of lighting. Bathroom separated from bathroom sink. Very convenient great choice Nothing

Very smooth experience all the way around.

We have been loyal Marriott Bonvoy members for many years and recently stayed at one of your properties for seven days. Unfortunately, this experience fell well below the standards we have come to expect. The overall condition of the property was not well maintained. The towels, though freshly provided each day, had a persistent and unpleasant odor. The guest room itself was in poor condition—the carpet was heavily soiled with visible stains and grime, and the bathtub showed significant discoloration and buildup. Additionally, several aspects of the room’s cleanliness were concerning. The lamp shades were visibly dirty with noticeable water stains. The telephone appeared unsanitary, with dust and food debris present. The sofa had visible hair on it, and most concerning, there was hair on the bed linens where my son was expected to sleep. Given the reputation of SpringHill Suites by Marriott, this experience was both surprising and disappointing. Having spent over $1,500 on this stay, we expected a much higher standard of cleanliness and care. Unfortunately, this stay did not meet those expectations. Please have someone respond with adequate explanation.

Check in was easy and I enjoyed the breakfast. Conditioner and lotion in bathroom was empty and not enough towels. AC did not cool the room adequately.

Room was very clean and very roomy. Staff was excellent and so friendly. I would definitely stay here again.

Pleasant

Nothing! I had to sleep on a couch in my colleagues room as my reservation was cancelled on booking.com due to communication issues. This was a business trip and very uncomfortable. Old outdated, conditioner was empty, soap hard to pump out, ice machine out of service

Exceptional

It was nice Nothing

Superb

I love the property That sweet lemonade at the door

The facilities were very clean. The room was nicely laid out. The hall and elevator was very clean. BUT, The pillow cases smelled so badly of bleach and were so scratchy I pulled the sheet up over the pillow and the bedding was so short it barely came over our hips. Sheet came to cover our shoulders but no covers. I finally got up and got 2 bath towels to cover our shoulders which were also not thick and nice as I would have expected. I then got my blouse to cover the pillow. The bed was also the worst. I usually look forward to sleeping on hotel beds as they are usually so comfortable. This was not. I would not return, nor would I recommend. See above

Not much There was a constant humming in my room. Couldn’t sleep and the breakfast bacon was raw

Spring