Studio 6 Extended Stay - West Palm Beach, FL

The entire property needs to be renovated. Upgrades are very necessary. The rooms were not cleaned enough

Passable

Room was disgusting, stoves was broken, ceilings was cracked, had to switch rooms 3 times. I spoke with the manager I am seeking full refund.

Exceptional

Just don’t.

Every thing was perfect!!! Loved the stay and the cleanness

Literally nothing The bathroom tub was filthy, my ac did not work and it was on 66 and my room smelled like somebody smoked a cigarette in it before I checked in.

Then room 117 was a horrible room. First we couldn’t even get in our room, the key was working but the handle was not working properly. A nice old man, who I believe was the maintenance man helped us open the door. There was also a large gap on the door. You could see the side walk from the bed. Then as we tried to exit room 117 but we were stuck, I was about to break the window with my suitcase just to get out. Luckily we were able to get out. I asked for another room after we came back from dinner and another girl with long her and fake eyelash was rude as well. She said why did you wait until now to tell us about changing rooms. “My manager doesn’t like it when customers do that.” Also there are people living there smoking pot outside their rooms. Please do yourself a favor and find somewhere else to stay. You’ve been warned.

Good

Good

Very poor

I have no issue with checking in my room and after seeing the room that I booked online is the same one in person. The rooms are well kept each one I have been into. If I need towels,quarters,to extend my stay,garbage bags etc I am accomdated. The staff here in general are nice. The kitchen has a working stove,a toaster, and no leakage coming from the refrigerator also a coffee machine. Convenient area for me to move around.

Dirty cockroach in the room, made me check out every due to front desk mistake, I need refund for a day.

Pleasant

Clean I had a room with no tv

When we made the reservation, we told the Rez agent at Expedia that we will be arriving at 2 AM which was conveyed to the property. When we arrive, there was no one at the front desk. It was locked. When we call the number that was on the glass. The girl indicated that she had given away our room. After a couple seconds me speaking with her and she telling me to calm down she realized that my room was still there. Afterwards we checked in the room was horrific. The toilet did not flush. The beds were uncomfortable and smelled the cabinet and the appearance of the room was so so important condition. The next day we had to attend a baby shower in preparation of a baby shower and had asked a girl to reset the key she did so with an attitude. However, we made about three attempts to go back into the room with change keys as they did not work. Since we were running late for the baby shower, I asked the girl with someone gonna be here later in the evening to assist us with getting into the room. She say yes again with an attitude. Mindful the girl also reeked of marijuana while attending other guests later on that evening when we return to the room, we could not. Get in the room once again when I call the girl she came out, handed me keys as if that was a problem. I explained to her that the problem was the actual lock on the door. She proceeded to say that she would have to call her manager to see what to do. It took them about an hour to open the door . C we checked out early.

Disappointing

well maintained. nicely landscaped. front desk agent’s attitude. professional but NOT friendly

Good so far. Staff was helpful. Room was clean. Laundry wasn't free. Stove didnt work. Other than that it was a good stay.

Good