Suburban Studios of Wilmington

I would not stay here again. The room was as bright as the surface of the sun and the noise levels were incredibly loud. There were kids yelling past 11 PM on the property, lots of screaming, etc. The walls are paper thin. The floor made my socks black, the sheets are stained, and the light between the door crack to the outside was nearly a quarter inch wide so there were bugs. The only room left was a smoking room, so I knew I was in for an odor, but the sheets themselves smelled of smoke and I feel like better laundering would solve that. People loitered outside my room, which made me uneasy (solo female traveler). There were unleashed pets in the halls, and lots of dog piss on the stairwells. The front desk gal was kind and helpful.

Cockroaches EVERYWHERE on bed in bathroom. Bathroom and room stank sooooo bad. Worst place I have stayed at.

Clean

I didn't like that what I booked for king size and queen beds wasn't what I got when I got there

Exceptional

Nothing Toilet doesn't work, either the lock from the door. So we didn't even hesitate to stop for more than 20m. And they didn't even consider to give us other room.

Exceptional

Horrible stay. We walked in and turned right back out. Dead cockroach’s in the kitchen. Floors look like they had not been swept of mopped. What topped it off for me was the bathroom not clean and the LIVE cockroach I found on the pillow. The smell of the place was nasty. Had kitchenettes but you had to go ask for everything at the front desk. Very gross, will never be back.

Bad

Property could use some maintenance. Overall is pretty good, just some things are dated and wore out.

Bad

Reaked of weed and loud banging/ construction in the morning

I guess it was the memorial weekend crowd but lots of loose trash blowing about and also the pool is broken all you can do is stare at it and wish it worked. I hope this isn’t indicative of what the future holds because it’s not too bad a place, just needs some maintenance before it goes downhill too fast

nothing dirty a wreck

There were roaches running around, water damage to the cabinets, and the main door was trashed. It was obviously not cleaned before hand

Bad

We were 5 miles from beach My reservation was canceled by a staff member so that's where it all started then.... 1 fridge didn't work 2 non smoking room had old cigarettes butts on floor 3 tub was filthy 4 had to buy my own cookware to use kitchenette 5 Bed was hard as bricks 6 no seasonal pool available

Would not recommend

the front desk staff did an amazing job. I was concerned about the locks on the door they did not look really secure to the point that I put 2 chairs up against the door. The bathroom did not appear clean to me from the shower to the toilet. There seemed like a lot was going on outside my room. People were loud and appeared that someone got into an altercation with another person. I saw 4 roaches in the room which truly concerned me. I was due to stay 2 nights left after first night because I did not feel comfortable. Upon check out the front desk staff appeared to have no empathy for my situation. I tried to explain what happened she pretty much shut me down. I asked if there was a manager on duty who could assist, and she said there was no none to do that. She gave me a card with name of manager but them told me she was off that day, and she would probably not answer the phone. I was not rude or loud and very respectful, but her attitude made me say I can do a review instead so potential customers will know what I experienced. I thought based on price and location everything would be good. I will NEVER stay at this hotel again even if it was the only one in town. I would sleep in my car first!!!!! Customer service is very important to me, and I did not receive any.

Nothing The rooms