Courtyard by Marriott Winston-Salem Hanes Mall

About Courtyard by Marriott Winston-Salem Hanes Mall
Courtyard Winston-Salem Hanes Mall has a seasonal outdoor swimming pool, fitness center, a shared lounge and terrace in Winston-Salem. The property features a bar, as well as a restaurant serving American cuisine. Guests can have a drink at the snack bar. The reception at the hotel can provide tips on the area. M C Benton Jr Convention Center is 5.3 miles from Courtyard Winston-Salem Hanes Mall, while LJVM Coliseum is 5.9 miles from the property. Piedmont Triad Airport is 24 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The property looked nice and well maintained upon arrival. The check in was pleasant and easy. Once entering the room was fair, until I went into the bathroom. It almost looked like someone used a towel and threw it on back on the towel holder. The floors felt gritty and unhygienic. I did not feel comfortable staying under those conditions so I left and stayed at another hotel nearby.
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Clean nice room
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Pool was closed, bathroom was dirty, elevators were sketchy.
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Exceptional
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Exceptional
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Exceptional
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Exceptional
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The hotel was located close to the mall and a variety of restaurants! The room was kinda small but it was comfy! Very nice staff I would stay there again!
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When i was able to check out and get away from there. I paid for services that were offered online when i made my NON refundable reservation. Once i arrived the pool was not open, the reason, we just havent gotten around to it yet.. No hotub when i asked for a pool and hotub on my internet search. Also, they claimed a free continental breakfast but there was nothing besides a bistro with ridiculous prices. Everything, the staff was dismissive and just shrugged at my complaints like I didnt matter. Never again will I stay at one again. 151 dollars for one night that was not worth it. Also the shower had dort and hair everywhere when I went to take a shower before checking out. Disgusting, and I should have been refunded or at least let me cancel my reservation. When the pool wasn't open.
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Very good
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Nothing They took 150 dollars from me besides the 133 that I already paid through booking
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Superb
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The elevator has an really awful jerk. We took the stairs.
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The rooms need to be updated. Beds were very low to the floor. Wallpaper and Towel Rack Needs Updating and adjusting.
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The lounge and foyer area was clean and nice for waiting. The rooms need to be updated. Beds were very low to the floor. Wallpaper and Towel Rack Needs Updating and adjusting.
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N/A
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Good
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It was nice clean. In great location to everything didn't have to travel to far
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Friendly staff and great late checkout!
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Exceptional