Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel Great 1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
Courtyard by Marriott Winston-Salem Hanes Mall
Courtyard by Marriott Winston-Salem Hanes MallCourtyard by Marriott Winston-Salem Hanes Mall
Check in 3:00 PM
Check out 12:00 PM

About Courtyard by Marriott Winston-Salem Hanes Mall

Courtyard Winston-Salem Hanes Mall has a seasonal outdoor swimming pool, fitness center, a shared lounge and terrace in Winston-Salem. The property features a bar, as well as a restaurant serving American cuisine. Guests can have a drink at the snack bar. The reception at the hotel can provide tips on the area. M C Benton Jr Convention Center is 5.3 miles from Courtyard Winston-Salem Hanes Mall, while LJVM Coliseum is 5.9 miles from the property. Piedmont Triad Airport is 24 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.2 / 5
Great 740 reviews
  • Engine customer Jun 2026

    The property looked nice and well maintained upon arrival. The check in was pleasant and easy. Once entering the room was fair, until I went into the bathroom. It almost looked like someone used a towel and threw it on back on the towel holder. The floors felt gritty and unhygienic. I did not feel comfortable staying under those conditions so I left and stayed at another hotel nearby.

  • Engine customer Jun 2026

    Clean nice room

  • Engine customer Jun 2026

    Pool was closed, bathroom was dirty, elevators were sketchy.

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    The hotel was located close to the mall and a variety of restaurants! The room was kinda small but it was comfy! Very nice staff I would stay there again!

  • Engine customer May 2026

    When i was able to check out and get away from there. I paid for services that were offered online when i made my NON refundable reservation. Once i arrived the pool was not open, the reason, we just havent gotten around to it yet.. No hotub when i asked for a pool and hotub on my internet search. Also, they claimed a free continental breakfast but there was nothing besides a bistro with ridiculous prices. Everything, the staff was dismissive and just shrugged at my complaints like I didnt matter. Never again will I stay at one again. 151 dollars for one night that was not worth it. Also the shower had dort and hair everywhere when I went to take a shower before checking out. Disgusting, and I should have been refunded or at least let me cancel my reservation. When the pool wasn't open.

  • Engine customer May 2026

    Very good

  • Engine customer May 2026

    Nothing They took 150 dollars from me besides the 133 that I already paid through booking

  • Engine customer May 2026

    Superb

  • Engine customer May 2026

    The elevator has an really awful jerk. We took the stairs.

  • Engine customer May 2026

    The rooms need to be updated. Beds were very low to the floor. Wallpaper and Towel Rack Needs Updating and adjusting.

  • Engine customer May 2026

    The lounge and foyer area was clean and nice for waiting. The rooms need to be updated. Beds were very low to the floor. Wallpaper and Towel Rack Needs Updating and adjusting.

  • Engine customer May 2026

    N/A

  • Engine customer May 2026

    Good

  • Engine customer May 2026

    It was nice clean. In great location to everything didn't have to travel to far

  • Engine customer May 2026

    Friendly staff and great late checkout!

  • Engine customer May 2026

    Exceptional

Frequently asked questions about Courtyard by Marriott Winston-Salem Hanes Mall

Does Courtyard by Marriott Winston-Salem Hanes Mall have free Wi-Fi?
Yes, Courtyard by Marriott Winston-Salem Hanes Mall offers free Wi-Fi for all guests.
Does Courtyard by Marriott Winston-Salem Hanes Mall offer parking?
Yes, Courtyard by Marriott Winston-Salem Hanes Mall offers free parking on-site.
Does Courtyard by Marriott Winston-Salem Hanes Mall have meeting spaces, conference centers, or conference rooms?
Yes. Courtyard by Marriott Winston-Salem Hanes Mall features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Courtyard by Marriott Winston-Salem Hanes Mall have a fitness center?
Yes, Courtyard by Marriott Winston-Salem Hanes Mall features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Courtyard by Marriott Winston-Salem Hanes Mall located, and how walkable is the area?
Courtyard by Marriott Winston-Salem Hanes Mall is located at 1600 Westbrook Plaza Drive, Winston-Salem, NC 27103. With a Walk Score of 37, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in3:00 PM
Check out12:00 PM

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