SpringHill Suites by Marriott Potomac Mills Woodbridge

As a result, we had to pack up all of our belongings and find another hotel at 1:00 a.m. in the middle of the night. To make matters worse, I am still having to fight for a refund. This was an extremely stressful, unsanitary, and unacceptable experience. The lack of concern for guest safety and comfort was shocking. I would not recommend staying here.

This was the best hotel experience I’ve had in a while

I have a handicap husband and the handicap room that I booked was the best handicap room that we have ever been in. I loved the room so much that I have made that my go to room if I ever have to stay at a hotel. This room touched on everything that my husband needs for his condition. I even sent pics to my family.

No free parking, the shower curtain had mildew and the trundle mattress was stained

Pool didn't work and they didn't mention this while I was booking this stay.

Bed was cozy n not to firm. TV picture was low definition, but served a short entertainment period. I didn’t use much amenities except ice machine that is only on 1st floor.

N

We had booked the room for four people—two adults and two girls. However, the hotel provided insufficient towels for our shower needs. There were only two towels and two washcloths, which was inadequate for four people. The gym was a cramped space with limited equipment for workouts. The pool was a tiny jacuzzi, hardly suitable for swimming. The lounge area for breakfast was in disarray, with only one person cleaning the space. The hotel’s overall appearance was dated and unappealing. It was disheartening to find that parking was charged at $10 per night, even though we were already paying for our stay. To make matters worse, the hotel’s location was inconvenient. It was situated within a mall or plaza, and every night, we had to endure traffic jams just to get through. I strongly advise against entering through the Chic-fil-A side; it’s a long wait. This is the first time I’ve ever stayed at a Marriott hotel and been charged for parking, which is a significant inconvenience.

They gave away my reservation to somebody else

1. Noisy air conditioner (like a cheap motel) woke me twice between 11:30 and 2:30, I packed and left at 3:15am 2. I was informed of a $10 parking fee at check, I don’t believe this was in the listing 3. Mattress soft and lumpy 4. The desk surface was oily, probably polish not wiped thoroughly. 5. Intermittent audibke hum from refrigerator

Location was great, breakfast was ok. lighting in bathrooms was terrible, water pressure in shower was poor, blood or food stains on the floor, bedding looked used or had stains that were covered by another sheet, couch appeared dirty and the reading lights over the bed didn't work.

The parking lot was small and areas were blocked off for a bus. The parking lot in the back did not feel safe. And you have to pay a parking fee. For what?The staff was not friendly when we requested our room to be cleaned. She did not even try to help. The fold out couch was disgusting with food crumbs and dirty. The room was extremely outdated. For the amount you pay for the night, i expect better. The breakfast was terrible. The attendant did not want to fill the food. Even though there were a ton of high school students waiting to eat. Save your money abd stay someplace else.

The room was good and comfortable. Was un aware of thr three day rule to clean room, get fresh towels etc. Its on a sticker. I feel a brief reminder of their policy would have been nice. Other than that to get up and have a relaxing breakfast before starting your day is GREAT

Breakfast was great! The rooms were spacious and comfortable. The staff was efficient and helpful.

Professional, but friendly staff. N/A

Room was clean, but restrooms did not have locks. Breakfast was good, but would have preferred a little more items on the breakfast buffet

Booked an accessible room which wasn’t given to us. Pathetic house keeping and overall experience was bad.

Great staying and this hotel has 5 stars staffs

Breakfast was fresh, the room was clean and the parking was safe.

Is clean