Hilton Garden Inn Alexandria Old Town National Harbor

Clean, fresh hotel. Friendly staff. Comfy bed. Short walk (~1-2 blocks) to hop on the free King Street Trolley.

Great location and price. Will stay here again

On early check out, minimal staff was available. This is understandable on a Sunday. But the inconvenience was quickly resolved.

Very nice hotel. It was clean, smelled good, and was in a safe area. Close walking of about 5 minutes to the old town area.

Exceptional

The bed was comfortable. The room was clean. The property was in close proximity to dining and the metro.

There was mold in the shower. Check in staff were unwelcoming. Check out staff were very good. For the high price of the rooms, it was insulting to see they expected $3 for a small bottle of water in the room when all orher hotels leave complimentary water. Overall we were left with the impression that it was not a positive work environment.

Spacious reception area with food/snacks available for emergency. Rooms give ample space as well. Small portion of ala carte breakfast though staff (old but very good guy) was very accommodating and explains all options available. Wi-Fi during our stay is intermittent. Does not connect automatically when you go back to to the hotel.

Clean, well-maintained hotel that's only a five minute walk from the Alexandria/King Street metro stop. A ten-minute metro ride to Reagan Airport.

Valets were great.

hotel was fine

This was a great place to stay and the valet parking made it worry free. Definitely recommend.

Location is great. Your staff are all really wonderful. Not enough water pressure for the shower. The breakfast is not great given what we have to pay for it.

Arrived and went upstairs which was the only minor ok not great thing on property. The staff was nice, front desks personnel helped me a few times. The dinning staff ladies were friendly. I enjoyed fresh water to refill and go. The rooms were very clean and everything working. Liked the wireless prineter feature to print my tickets.

Great facilities, friendly staff

Great customer service. Clean and quiet environment.

The front desk staff were exceptionally accommodating and helpful. Thank you!

Convenient location, quiet, nice rooms

The room was brutal how warm it is and the thermostat had a self timer to shut off. It probably was 76 in the room and we couldn’t get it to cool down. This is becoming common at hotels I think with motion sensors but this alone we probably wouldn’t stay here again.

They canceled my reservation after we arrived. Due to somebody being sick and vomiting all over our room. I didn’t like that they canceled my appointment and sent me to another hotel when I was on a time constraint and needed to get to a hotel room