Super 8 by Wyndham Amarillo West

Thankfully, we were able to stay at the Holiday Inn after this hotel gave our room away. The staff told us that someone had already taken our room, even though we had a reservation. Most hotels in the area were sold out, so this created a very stressful situation during our road trip. In addition, the location felt sketchy and unsafe. I would not recommend staying here, especially if you are traveling on a road trip with family.

The price and location was okay, close to the highway. The room could’ve been cleaner. I saw hair everywhere and a lot of cobwebs. The bedsheets and covers were dirty and had a cigarette hole in it.

Pleasant

Will never return nor recommend this filthy place!! Dirty underwear left in bathroom! Roaches in the room! Manager yelled at me!! That’s all that needs to be said!!

Very good

Very good

The AC/fan was loud all night, tried to turn it off, didn't work.

They withheld my deposit of $113.25 when I checked in. they said they'd pay me back the day after eviction, but they didn't give me a refund. They promise at the beginning, and when you leave, they don't return anything. they don't care about customers, they don't return the deposit. I want action in that regard because this should not continue. I guess a lot of customers suffer from it.

It was clean They gave my reservation to another person so it took longer to check in when it was midnight already breakfast was not long enough and it was out and not refilled for a while

The room was nice, there was a dirty bandaid in the room on the floor, but other than that we liked the room! The lady that checked us out was really nice! The breakfast there was barely anything. We were told the pancake mix would take 4 hours for them to make it. Milk ran out, and there was no bread for toast ect. Also, the out side for the hotel stinks SO bad of some type of PEE. other then that it was a good stay.

I accidentally booked a smoking room, no issue to change room $10 up charge, no problem. We checked in with 6 ppl on the reservation and were given 4 pillows. When we asked for 2 more pillows we were told they were already locked up and we have called at 7:00 am to let them know we needed extra pillows or been there at 3:00 when check in was. We explained we were just there the week before and checked in at almost 9:00 pm and it was no problem for extra pillows. She then says we will have to pay and extra $20 to get 2 pillows. No thank you!

Superb

Very good

Staff was nice, room was ok.

The suite we got was great for its price and seemed it was pretty cleaned. We got there pretty late and very tired. The bed were comfortable and sheets looked cleaned. Didn’t like the breakfast was just simple. Waffles, 2 kind of cereal, milk, tea , coffee and toast.

Rooms are big and spacious

Everything was great here

The rooms were spacious The breakfast was weak

Very good

All was good. Nothing.