TownePlace Suites by Marriott Amarillo West/Medical Center

The toilet wooden flush and instead of sending someone up to help they handed my husband a plunger. It never did flush well.

Check-in was perfect with a staff that was friendly and helpful. Room was very clean and spacious. Breakfast was great with a lot of options for adults and children. Pool area was lovely and our granddaughter enjoyed it very much. Very nice place to stay and we will definitely be back!

This hotel was a not the best representation of Marriott, will not choose this hotel again.

Room was great! Beds were cozy and quiet. Didn’t get to use the pool in the evenings. It was always very full off children and I think maybe from the parties they were hosting. Couldn’t swear to that one though. Breakfast was great! Lots of options. I would stay here again.

Seems like a newer place. Great location

Nice property, didn’t like the location. Lot of other hotels in close proximity. Parking wasn’t the best.

Staff was very friendly and helpful. Property was very clean. I especially loved the music playing throughout the pool area and atrium. It gave a very festive vibe like I was at a resort. No negatives , it was great.

Everything was perfect!

Nice hot tub. Clean. Comfortable beds. A lot of light though, bring an eye cover to sleep. Decent breakfast buffet. At the very beginning that I walked in I felt a little ignored. The attendant literally asked me the same question several times and proceeded to keep answering the phone, which I’m sure most places do. She was the only one at the front so I felt that that might be why and then we she hung up the phone she was more focused.

WHAT I LIKE THE MOST, WAS THE POOL, WATER WAS HOT, PERFECT FOR TODDLERS, ALMOST AS HOT AS THE JACUZY. BREAKFAST WAS THE SAME EVERY DAY, FOR 4 DAYS, NOT SO MAY OPTIONS.

Great stay. Highly recommend.

The customer service and breakfast was excellent. I loved that they had a waffle maker. The fact that it was right next to another hotel. It made it a little confusing when arriving and figuring out where it was. The parking area leading up to the hotel needs maintenance but that’s more of the other establishment upkeep.

clean and quiet

heated pool, nice hotel

Clean, smells good, comfortable beds, friendly staff, great price, awesome breakfast Right behind a sketchy looking hotel/motel

Everything clean, staff very nice, breakfast was great, lots of options

Newer hotel. Very very odd entrance through a parking lot of other businesses. Gym smelled so badly of mildew n hot. Bleh … staff seemed easy going. It was very busy. It was just an odd stay n odd hotel. Crowded with dogs and families n kinda crazy in the common areas … not a favorite for me

breakfast was good ,variety of selections, mostly heat and serve most hotels today anyway. lack of cooking skills or preparing foods correctly is noticed among many chains. nothing everything was fine , only thing was the entrance drive to hotel ,sitting behind older hotel gives you some question about staying here.

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The staff were amazing. Coretta provided excellent customer service and was extremely helpful with our accommodations.