Pixar Place Hotel

Staying here was such a great experience. The staff is very welcoming and acknowledges the kiddos right away! I did see prior to staying about issues with the elevator but I didn’t think we had to wait any crazy amount of time! The sketch pad cafe was yummy too for a quick coffee and breakfast :)

worth it

Elevator logic needs to be reviewed. Long wait to go to room or leave hotel.

Nice property, good proximity to Disney.

The coffee shop, restaurant at the pool, and the dine in restaurant all were very good. Lots of character interactions and engagement. Pool was small for a Disney property and the seating was a little dingy, but my son didn't care about that. He loved and enjoyed his stay. You can see the fireworks from the pool deck, and we were able to see from our room also and the lights from California Adventure. Easy walk through the Grand Californian next door onto Downtown Disney property. We would stay here again.

Pricey but well worth the stay and kiddos reaction.

Hot tub was closed and did not open when they said it would

The hotel is so cute my kids loved it it was nice and clean and very friendly staff. The only thing I did not like was the gift store did not have too much variety and also, we were trying to find some water and the café, store and restaurant were closed so we had to go to bed thirsty

Everything was great and comfortable.

Very clean property! Lots of amenities and shops nearby. Decorations are beautiful. Such a fun place to stay especially with kids!

Little pricy but the property is extremely clean and housekeeping was so sweet to my daughter for her birthday.

Everything was amazing. Pool slide and hot tub were under renovation so they offer to take you to one of the other resorts in a golf cart to use that!

The front desk came up with the most ridiculous and contradictory excuses. First, they claimed I didn't present my ID. If that were true, how on earth did I successfully check in and get my initial room keys at noon? Then, they claimed my credit card didn't work. However, my mobile banking app clearly shows that the transaction was already processed and completed! When I offered to pay in cash to resolve their "issue," they flatly refused. When pressed for a logical explanation, they couldn't provide one. This level of incompetence, lack of empathy for a family with young children, and outright dishonesty is unacceptable. I expect a formal explanation and an immediate refund. Avoid this place if you value basic customer service and respect.

Everything felt save, walking distance from the parks, elevators are hard to deal with, easy check in and check out. parking should be included.

The communication with the staff in front desk is horrible they tell you they will help you out and take care of the issue and they don't. So I ask for late check out when i check in and I told them I will pay for it and the staff said ok yes I added to your stay and he did not I was absent and I don't know if they charge me for late check out when I didn't even stay late I was so upset because the staff that I call in the front desk that Thursday morning told me o yea you can't stay late and you don't have a late check out sorry bye she was not even helpful or anything she didn't even try to help me I even offer to pay and she was rude and told me no and hang up i will for sure not come back to this hotel

This hotel had everything we needed. Walking distance to everything. The staff was excellent. The restaurant in the hotel was amazing, best food we had on our vacation.

Wonderfully renovated, concierge amenities are fantastic and you can’t beat the views

The trip was perfect! The coffee shop and restaurant were amazing, and the room was tidy and comfortable.

Amazing!

Amazing