Extended Stay America Suites Atlanta Norcross Peachtree Corn

STAY AWAY! The Common Areas in the buildings are Filthy! This Hotel struck me as more of a Section 8 Low Income Housing Project or Halfway House. They must have a Contract with the County. But they should not lease these rooms to the Unsuspecting General Public as a Hotel! But here is The Most Disgusting part of my stay! I was in town due to a death in my family. I came to help clear out the Apartment of my deceased family member, and we were working against a very tight time-line. As such, for the first days of my stay, I had made a pallet with some Extra Sheets, and slept on the Couch, due to my being physically exhausted each evening when I got back to the room. On my last night, knowing that I had a long drive back to my home State, I showered and put on my pajamas, pulled the covers from the bed, and sat down on it and began to set the Alarm on my phone. While doing this, I felt something damp where I was seated. I immediately stood up, pulled back the bottom sheet, and although there was some type of thin mattress covering on the bed, I could see what looked like stains, and I was hit with the God Awful stench of Urine! This was Utterly Disgusting! I washed up, changed my clothes, and slept on the Couch once again. That morning, I asked to speak with the Manager. The young lady at the Front Desk advised me that the Manager was Milton, but that he was not in. I explained what happened, and asked her to have him call me! IT HAS BEEN A WEEK, AND HE HAS NOT CALLED!

The bathroom acoutremant included boogers on the wall with hair embedded. The bathroom fan was last dusted in approximately 1985. I could go on, but we will just chalk this one to a "family adventure."

Fuerte olor a cigarro desde el pasillo y también la habitación #121

Don’t plan to stay here . This place is filthy and shabby . Cockroaches were running around and the manager Milton was not supportive . We were given filthy room with cockroaches for 2 infants wi th 2 adults room . Manager Milton and staff jamiliah were liars. I got my eye infected by staying at their location . Will not recommend anyone to stay there as the rooms were not cleaned , no pillows provided and the floors were shabby with mud . Room was stinking and sofabed was shabby with cockroaches roaming around and matress was dirty and filthy . A BIG NO as the manager Milton is a liar and does not keep us his words .

I love the staff they are amazing people

So the ladt who checked us out was trash but the sweet young man who checked us in and the kind manager were amazing. The room walls and doors were dirty but they weren't too bad. I do have to admit, my son slammed a door and a picture fell and broke! We felt so bad. It was like within the first hr of being there too! The kind young man was so nice with us when we brought the busted picture to the front. We were prepared for angry staff but received understanding and kindness! It is clear people use this place for long stays and living. I don't judge a places service from the guests as they will change and experience with that is not constant. Manager seems very polite and well kept. Checking gentleman was well mannered. Will return for those 2 alone. I still feel horrible for the picture, so if you all read this in the future, we are still very sorry

Good

No

Perfect

Some things like the kitchen cabinets, shelves in the fridge were broken and for the price you pay I expected them to have more utensils to use for the kitchen. The room could have been cleaned better only because I saw about two bugs running around.

It was very dirty and things were broken

Didn't like how there was another door connected to next room. I was not even told about it. I think it better to let your customer know about thing like that

N/A

Na Na

The location is ok. The kitchen part of the room is the best part of the room. The bathroom for start was filthy like the sink had some kind of black mold looking stuff coming off when we cleaned it. The room smelled like smoke and it was non smoking. The t.v bever worked. We complain on the first day and they claim they would let someone know. The next day we stayed at the room until almost lunch, noone came to check it. We returned at almost 6 to the tv still not working. Called to front desk and asked for a refund and Milton gave 14 dollars back after not having a tv for the whole 2 day stay. Very much not pleased or satisfied for what I paid.

My door was kicked in ,bathroom didn’t have shower curtain, sofa bed was broke and dirty they provided no sheets for the sofa until the day before check out in both the rooms I had for my family. I asked for dishes the establishment said they provided for the two rooms all I got was four plates a pot and two forks for the ten people that stayed in the hotel. So as along as I was out the room I had a great time but we made the best of it. I had a phone in the room that didn’t work so I couldn’t call anyone. One of the rooms had no tv plus the ice machine was broken in our building.

This place was incredibly dirty! The doors are disgusting, with stains and they don’t even work properly. The floor is filthy. The bathroom is awful and seems as though the water is making it rot, it was an extremely uncomfortable bathing experience. The couch was so bad, filled with stains and hidden dirt. The beds appear clean but are actually really dirty and gave me acne! The hall ways are terrible, the smell is so bad. Tobacco stench everywhere. The toilet clogged over nothing. I wouldn’t wish this place on anyone, no matter what they did to me!!!

Everything was great! Staff was great and very accommodating! Thank you

I have bad experienced with the room smells bad and I don’t recommended it we had to move to another hotel

Our toilet wasn't good it kept overflowing