Quality Inn & Suites Denver Airport - Gateway Park

ALL AMENITIES WERE OUT OF ORDER

Price

The property is about a 20min ride from the airport. The shuttle drivers was excellent BUT the room didn’t have no small towels they say no smoking but the hallways smelled like smoke. The shuttle was the BEST thing about the hotel they assist you with your luggage and they are on time.

This was one of the trashiest and dirtiest hotels ive ever stayed in. The tub didn't drain properly, the toilet flush handle wasnt installed correctly and would rotate 360 degrees. The wall paper had patches that were stapled on. Stains all over the carpet in the room and the couch. Grime caked every surface of the walls in the hall. Half of the rooms had been kicked in or damaged in some way ok my floor. It was disgusting. Absolutely disgusting. I wouldn't stay there again if I was paid to do so.

Bed was comfortable

Not much at all. There was a funky smell and the air conditioner took forever to cool the room.

Insect bites on the bed. Poor receptionists. Breakfast useless.

All OK no issues

Booked this airport hotel while my flight was cancelled. Got bed bug bites. Absolutely terrible. Driver also didn’t pick me up where I was told to wait. DO NOT STAY HERE.

Clean, comfortable room, staff was pleasant and polite Elevators out of service, waiting on room to be cleaned and it was after five,

Hotel is clearly old and not being renovated but just “worked on.” My room smelled like body order, tub was filthy, toilet not clean. Elevator floor dirty with sticky stuff whole 2 days i was there. They dont mop floors. They give towels and change sheetd. Room tables were dirty. Carpet room and hallway terrible. No signs up about work being done. Shuttle never on time. Spent $200 smh.

Poor

Good place.

Location Hotel

The room was spacious for the wheelchair and the bathroom was fully equipped for handicapped person it was. Clean and staff was great The Handel on our door broke and we couldn't get in the room but was fixed quickly

The bathroom was dirty. The bed linens were stained. The in room coffee maker was dirty. These concerns have been shared both at checkout and a subsequent phone call without any response from the hotel. This room was booked because of weather delays at the airport and the dynamic pricing system increased the price by $100 during the booking process. As the main concern was getting my wife into a room, I reluctantly accepted. A phone chat with hotels.com to protest this difference between their advertised price and actual booking went unresolved. The chat was ended abruptly and with poor customer service. Due to the dirty state of the room and poor customer service from both the hotel and hotels.com, we won’t ever use their product again.

Breakfast was good the pool and that half of building was burned , homeless people in stair way, just awful

Very good

Upon arrival there was a mixup with the room. We had to get moved to correct room which was just overall bad. Rust in restroom. Stains on bedding and walls. Shower leaking. Elevator broke. Pool was “under renovation” which didn’t make sense at the start of summer but found at later as per staff there was a FIRE. Fire alarm kept beeping in room. Housekeeping never came for fresh linens even after asked

Sticky furniture , horrible , worst place I've stated